Duty Manager
| Posting date: | 03 October 2025 |
|---|---|
| Salary: | £24,561 to £25,236 per year |
| Hours: | Full time |
| Closing date: | 02 November 2025 |
| Location: | Sudbury, Suffolk |
| Remote working: | On-site only |
| Company: | Abbeycroft Leisure |
| Job type: | Permanent |
| Job reference: | ACL157 |
Summary
Duty Manager - KLC - £24,561 to £25,236
In this role you will oversee daily operations, ensure Health and Safety standards are followed, manage staff on shift, and enhance the overall member/customer experience of the Leisure Centre.
37 hours per week
WK 1 – Monday 9:00-14:00, Tuesday 05:30-13:30, Wednesday 05:30-13:30 Thursday 10:00 – 18:00, Friday 13:30-21:30
WK 2– Monday 9:00-18:00, Tuesday 05:30-13:30, Wednesday 13:30-22:30 Thursday 10:00 – 18:00, Friday 13:30-21:30
WK 3 – Tuesday 05:30-13:30, Wednesday 13:30 – 22:30 Thursday 18:00- 18:30 (Staff Training), Friday 05:30-13:30 Saturday 06:30-12:30-18:30, Sunday 13:30-20::30
WK 4 –Tuesday 05:30-13:30, Wednesday 09:00-17:00, Friday 05:30-13:30, Saturday 12:30-18:30, Sunday 07:30-13:30
Abbeycroft can offer you:
• A Multisite membership
• A discounted multisite membership for someone that lives with you
• Free child swims (Not lessons)
• Annual Leave entitlement
• Pension Scheme with NEST
• Opportunities for career development and progression
We also offer Westfield Health Benefits which include Mental, Physical health and financial support, a 24/7 DoctorLineTM, access to Togetherall and generous Highstreet discounts and cashback.
Key Responsibilities:
• Ensure the safety and exceptional customer service throughout the facility.
• Promote the Leisure Centre’s activities and facilities to both new and existing customers and staff.
• Support the Centre Manager and colleagues in maintaining safe operations of the building.
• Handle administrative duties relating to customer service, including scheduling, staff training, and managing customer feedback.
• Flexibility on shift if support is required elsewhere in the building
Requirements:
• Responsible individual with a passion for working in leisure, health, and well-being.
• Prior experience working in a leisure environment (not essential)
• Managing a building/team on shift
• Strong commitment to safety and the well-being of others.
• Ability to work well both independently and as part of a team.
Qualifications:
• National Pool Lifeguard Qualification (NPLQ) is required.
• First Aid at Work certification required
• Swim Teaching Qualification (not required but desirable)
Candidates without an NPLQ will have the opportunity to undergo full training after a successful swim test and interview. First Aid at Work can be attained with Abbeycroft.
Closing Date: [17/11/2025]
Interviews will take place onsite on 20/11/2025
Join our team at Abbeycroft and become part of a rewarding journey dedicated to community well-being. Apply now to start your adventure with us!
As a Disability Confident Employer we encourage you to let us know If you require reasonable adjustments to any part of the recruitment/selection process. We will guarantee an interview to a candidate with a disability as defined by the Equality Act 2010, if they otherwise meet the minimum selection requirements.
In this role you will oversee daily operations, ensure Health and Safety standards are followed, manage staff on shift, and enhance the overall member/customer experience of the Leisure Centre.
37 hours per week
WK 1 – Monday 9:00-14:00, Tuesday 05:30-13:30, Wednesday 05:30-13:30 Thursday 10:00 – 18:00, Friday 13:30-21:30
WK 2– Monday 9:00-18:00, Tuesday 05:30-13:30, Wednesday 13:30-22:30 Thursday 10:00 – 18:00, Friday 13:30-21:30
WK 3 – Tuesday 05:30-13:30, Wednesday 13:30 – 22:30 Thursday 18:00- 18:30 (Staff Training), Friday 05:30-13:30 Saturday 06:30-12:30-18:30, Sunday 13:30-20::30
WK 4 –Tuesday 05:30-13:30, Wednesday 09:00-17:00, Friday 05:30-13:30, Saturday 12:30-18:30, Sunday 07:30-13:30
Abbeycroft can offer you:
• A Multisite membership
• A discounted multisite membership for someone that lives with you
• Free child swims (Not lessons)
• Annual Leave entitlement
• Pension Scheme with NEST
• Opportunities for career development and progression
We also offer Westfield Health Benefits which include Mental, Physical health and financial support, a 24/7 DoctorLineTM, access to Togetherall and generous Highstreet discounts and cashback.
Key Responsibilities:
• Ensure the safety and exceptional customer service throughout the facility.
• Promote the Leisure Centre’s activities and facilities to both new and existing customers and staff.
• Support the Centre Manager and colleagues in maintaining safe operations of the building.
• Handle administrative duties relating to customer service, including scheduling, staff training, and managing customer feedback.
• Flexibility on shift if support is required elsewhere in the building
Requirements:
• Responsible individual with a passion for working in leisure, health, and well-being.
• Prior experience working in a leisure environment (not essential)
• Managing a building/team on shift
• Strong commitment to safety and the well-being of others.
• Ability to work well both independently and as part of a team.
Qualifications:
• National Pool Lifeguard Qualification (NPLQ) is required.
• First Aid at Work certification required
• Swim Teaching Qualification (not required but desirable)
Candidates without an NPLQ will have the opportunity to undergo full training after a successful swim test and interview. First Aid at Work can be attained with Abbeycroft.
Closing Date: [17/11/2025]
Interviews will take place onsite on 20/11/2025
Join our team at Abbeycroft and become part of a rewarding journey dedicated to community well-being. Apply now to start your adventure with us!
As a Disability Confident Employer we encourage you to let us know If you require reasonable adjustments to any part of the recruitment/selection process. We will guarantee an interview to a candidate with a disability as defined by the Equality Act 2010, if they otherwise meet the minimum selection requirements.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.