Business Analyst - Process Mapping
| Posting date: | 02 October 2025 |
|---|---|
| Salary: | £400.0 to £450.0 per day |
| Additional salary information: | £400 per day |
| Hours: | Full time |
| Closing date: | 16 October 2025 |
| Location: | Birmingham, West Midlands, b1 1bb |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | Hays Specialist Recruitment |
| Job type: | Contract |
| Job reference: | 4730333_1759416614 |
Summary
Birmingham (Hybrid Work Pattern)
Contract Role - April 2026
Hays is currently recruiting a Business Analyst to support a newly formed team within a local authority in Birmingham. This is an exciting opportunity to contribute to a transformation programme focused on process standardisation and consistency across internal council teams.
Key Responsibilities:
- Review and document 'as-is' processes and map 'to-be' processes
- Develop and implement Standard Operating Procedures (SOPs)
- Lead and support process mapping initiatives
- Apply knowledge of ISO auditing standards
- Work with systems including Oracle
What We're Looking For:
- Proven experience in business analysis within public sector or similar environments
- Strong background in process improvement and mapping
- Familiarity with ISO standards and auditing frameworks
- Understanding of Oracle systems is highly desirable.
- Excellent stakeholder engagement and communication skills
This role offers a hybrid working model, with some on-site presence required in Birmingham. If you're a detail-oriented Business Analyst with a passion for driving operational excellence, please send your updated CV.
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