Customer Recruitment Specialist
| Posting date: | 02 October 2025 |
|---|---|
| Salary: | £28,700 to £32,031 per year, pro rata |
| Hours: | Full time |
| Closing date: | 17 October 2025 |
| Location: | Leicester, Leicestershire |
| Remote working: | Hybrid - work remotely up to 4 days per week |
| Company: | The Futures Group |
| Job type: | Permanent |
| Job reference: | VAC-25-26-19 |
Summary
What are we looking for?
Location: Hybrid/Leicester
Grade: 5 (£28,700 - £32,031)
Hours: Full-time (37 hours/week) but that’s not set in stone!
We pride ourselves on the flexibility we offer and ensuring our staff achieve a healthy work life balance and we are open to discussions about different work patterns. So, if you are perhaps looking to work around family commitments, submit your application and let us know what would make this role work for you within your covering letter.
Are you passionate about helping people take their next steps in life, learning, and work? Do you thrive in a fast-paced, people-focused environment? If so, we’d love to hear from you!
We’re looking for a Customer Recruitment Specialist to join our Business Development team working across the Leicester Region. This is a fantastic opportunity to make a real difference by engaging and supporting adults (18+) into education, training, and employment through our Futures Service Offerings.
What You’ll Be Doing
Engaging approximately 50 customers each month to join Futures Skills courses and access wider support
Building strong relationships with local stakeholders, employers, and community groups.
Promoting the Futures offer across Leicester, including outreach at job fairs, community venues, and online.
Supporting customers through their journey with advice, guidance, and signposting to relevant services.
Collaborating with internal teams to ensure customer needs are met and outcomes are achieved.
What We’re Looking For
Experience in a customer-facing, sales and IAG (Information, Advice & Guidance) environment.
Excellent communication skills and the ability to build rapport quickly.
Strong digital literacy and confidence using Microsoft Office and web-based tools.
Self-motivated, proactive, and enthusiastic with a flexible approach to work.
Knowledge of the local labour market and barriers faced by unemployed individuals.
A full driving licence and access to a vehicle, or ability to travel across Leicester and Leicestershire.
Check out our competitive beenefits package here:
www.futuresadvice.org/assets/images/assets/uploads/benefits-sm-graphic-web.png
Who Are We?
Please take the time to look at our website to gain more understanding of who we are, and what we do.
Our mission is to be at the forefront of careers advice, skills and support that turns ambition into a successful career and fulfilling life. At Futures, our company-wide values underpin who we are and what we do, and it’s essential that all colleagues share these.
Have passion
Do the right thing
Make a difference
Join our team and help us make a difference to people’s lives.
Location: Hybrid/Leicester
Grade: 5 (£28,700 - £32,031)
Hours: Full-time (37 hours/week) but that’s not set in stone!
We pride ourselves on the flexibility we offer and ensuring our staff achieve a healthy work life balance and we are open to discussions about different work patterns. So, if you are perhaps looking to work around family commitments, submit your application and let us know what would make this role work for you within your covering letter.
Are you passionate about helping people take their next steps in life, learning, and work? Do you thrive in a fast-paced, people-focused environment? If so, we’d love to hear from you!
We’re looking for a Customer Recruitment Specialist to join our Business Development team working across the Leicester Region. This is a fantastic opportunity to make a real difference by engaging and supporting adults (18+) into education, training, and employment through our Futures Service Offerings.
What You’ll Be Doing
Engaging approximately 50 customers each month to join Futures Skills courses and access wider support
Building strong relationships with local stakeholders, employers, and community groups.
Promoting the Futures offer across Leicester, including outreach at job fairs, community venues, and online.
Supporting customers through their journey with advice, guidance, and signposting to relevant services.
Collaborating with internal teams to ensure customer needs are met and outcomes are achieved.
What We’re Looking For
Experience in a customer-facing, sales and IAG (Information, Advice & Guidance) environment.
Excellent communication skills and the ability to build rapport quickly.
Strong digital literacy and confidence using Microsoft Office and web-based tools.
Self-motivated, proactive, and enthusiastic with a flexible approach to work.
Knowledge of the local labour market and barriers faced by unemployed individuals.
A full driving licence and access to a vehicle, or ability to travel across Leicester and Leicestershire.
Check out our competitive beenefits package here:
www.futuresadvice.org/assets/images/assets/uploads/benefits-sm-graphic-web.png
Who Are We?
Please take the time to look at our website to gain more understanding of who we are, and what we do.
Our mission is to be at the forefront of careers advice, skills and support that turns ambition into a successful career and fulfilling life. At Futures, our company-wide values underpin who we are and what we do, and it’s essential that all colleagues share these.
Have passion
Do the right thing
Make a difference
Join our team and help us make a difference to people’s lives.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.