Care Coordinator

Posting date:	02 October 2025
Salary:	£28,000 to £30,000 per year
Hours:	Full time
Closing date:	01 November 2025
Location:	Lewisham, South East London
Remote working:	On-site only
Company:	Better Support Staffing Ltd
Job type:	Permanent
Job reference:	jobref 03

Summary

As a Care coordinator, you will be responsible for assisting in managing and monitoring the quality delivery of a Home Care service for elderly
and disabled individuals as an office-based care coordinator.
Duties of the job include:
Carrying out needs assessments as required and drawing up individual care plans
Making all necessary arrangements for starting a service
Supervising care workers and teams in carrying out their work, proving advice and guidance as needed, including demonstrating
procedures, coaching and mentoring
Being available to care workers seeking advice and guidance on issues arising
Providing direct care in emergencies
Carrying out spot checks of care delivery and reporting findings to the service management
Visiting service users to get their views on the service being provided and to act on any issues arising
Carrying out preliminary investigations of concerns, including safeguarding issues, and complaints that arise in the course of service
delivery and reporting their findings to the service manager
Assisting with staff induction and training as required, and in the cases of new staff, assess their fitness to work alone
organise care reviews and be responsible for implementing any changes to care plans
Liaising with other professionals involved in a person’s care
Working closely with the service’s management team to help it with its quality improvement and business planning strategies
Engaging in their own continuing professional development through relevant training, including specialist training, and qualifications
Acting as an ambassador for the care service, particularly in its dealings with other professionals and agencies involved in a person’s
care