IT Desktop Support Manager | St George's University Hospitals NHS Foundation Trust
| Posting date: | 02 October 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £56,276 - £63,176 per annum including HCAS - inner |
| Hours: | Full time |
| Closing date: | 01 November 2025 |
| Location: | London, SW17 0QT |
| Company: | st georges nhs trust |
| Job type: | Permanent |
| Job reference: | 7421458/200-NN-7421458-AC-Z |
Summary
We are looking to recruit a band 7, IDT Desktop Support Manager
The role would be part of the Digital Infrastructure and Technical Support Team a team supporting clinical and non-clinical users throughout the trust in their use of all IDT services and where appropriate offering advice and support to the user. Managing a desktop support team (17 staff) and managing and triaging tickets for the team. You will also be required to develop and improve the service delivery function.
The post holder should also be able to work independently and problem solve with a keen eye for detail in a highly pressured environment as well as being able to deal professionally with a variety of teams and departments. They will have a broad range of responsibilities for ensuring that the entire ICT Operations service provision is fit to support the current clinical services being provided by the Trust and that any problems reported by end users are investigated and resolved with the aid of third party suppliers where necessary.
The post holder will be able to prioritise workloads effectively and ensure issues are resolved and requests are completed within the agreed SLA support for IT systems in St Georges Hospital, Queen Mary Hospital and community sites including the requirement to fix, maintain and dispose of devices.
St George's University Hospitals NHS Foundation Trust is one of the country's principal teaching hospitals and our main site is shared with St George's, University of London, which trains medical students and carries out advanced medical research. We have over 9,000 dedicated staff serving a population of 1.3 million across south-west London.
We deliver a large number of services, such as cardiothoracic medicine and surgery, neurosciences and renal transplantation. We also cover significant populations from Surrey and Sussex, totalling around 3.5 million people. As well as acute hospital services, we provide a wide variety of specialist care and a range of community services to patients.
Please see attached the job description for more details on the main responsibilities for this role.
This advert closes on Thursday 16 Oct 2025
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