Customer Service Assistant - FLK13338
| Posting date: | 01 October 2025 |
|---|---|
| Salary: | £25,311.00 to £25,581.00 per year |
| Hours: | Full time |
| Closing date: | 12 October 2025 |
| Location: | Falkirk, FK1 1YR |
| Remote working: | On-site only |
| Company: | Falkirk Council |
| Job type: | Temporary |
| Job reference: | FLK13338 |
Summary
Job Advert
Seasonal Customer Service Assistant– Callendar House Tearoom
We are looking for friendly, organised, and customer-focused individuals to join our team as Christmas Temporary Staff at Callendar House Tearoom during the festive period.
This is an exciting opportunity to be part of a welcoming team, serving our popular festive afternoon teas and supporting the catering operation through one of our busiest times of the year.
Contract dates:
1 November – 31 December 2025
Key responsibilities include:
Welcoming and seating customers in the Tearoom.
Preparing and serving food and beverages.
Delivering excellent customer service and ensuring every guest has an enjoyable experience.
Assisting the catering team with a variety of tasks to ensure smooth day-to-day service.
What we are looking for:
Friendly, approachable, and reliable individuals.
Strong organisational and communication skills.
A genuine enthusiasm for delivering great customer service.
Catering experience preferred, although training will be provided.
Role details:
Based in Callendar House Tearoom
Tearoom opening hours: 10am – 4pm, Wednesday to Monday (closed Tuesdays)
Average 18.5 hours per week (approximately 3 shifts)
Overtime opportunities available during the festive season
We are proud to celebrate diversity and promote equality of opportunity – applications are welcome from all.
Join us this Christmas and help make the festive season at Callendar House a memorable experience for all our visitors.
As this is a fixed-term seasonal appointment, applications are welcomed from external candidates only.
If you are the successful candidate, you will be required to carry out a Disclosure Scotland check.
Proud member of the Disability Confident employer scheme