Mandarin speaking Customer Service Representative
| Posting date: | 01 October 2025 |
|---|---|
| Salary: | £25,000.00 to £26,000.00 per year |
| Hours: | Full time |
| Closing date: | 08 October 2025 |
| Location: | Leeds, West Yorkshire, ls1 2jl |
| Remote working: | On-site only |
| Company: | Search Consultancy LTD |
| Job type: | Permanent |
| Job reference: | Req/674442_1759337787 |
Summary
Search are currently supporting a large organisation based in Leeds City Centre who are looking for a Mandarin speaking Customer Service Representative to join the finance team!
Key Duties:
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Identifying arrears, and implement collection processes
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Communicate effectively with tenants via phone and email to arrange prompt collection
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Negotiate payment plans where required
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Maintain accurate accounts records
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Ensure compliance is all up to date with current legislation
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Collaborate with internal teams across the business
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Manage charges for damages, fines, and end-of-tenancy costs
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Coordinate tenancy takeovers and smooth transitions for incoming tenants
Skills:
- Fluent in Mandarin
- Excellent communication skills
- Microsoft proficient
- Worked to timed deadlines
- Ability to work as part of a team and independently
Whats on offer:
- Salary up to £26000 per annum
- 5 days per week Monday to Friday on site - 09:00 - 17:30 - can be flexible with hours
- 22 days annual leave plus bank holidays on top
- Free on site gym
- Pension
- Casual work dress code
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.