Customer Operations Administrator
| Posting date: | 01 October 2025 |
|---|---|
| Salary: | £24,570 per year |
| Additional salary information: | excellent benefits |
| Hours: | Full time |
| Closing date: | 31 October 2025 |
| Location: | Cwmbran, Torfaen, NP443GA |
| Remote working: | Hybrid - work remotely up to 1 day per week |
| Company: | Vibe Recruit |
| Job type: | Permanent |
| Job reference: | 15521_1759321115 |
Summary
Customer Operations Administrator
Cwmbran
We're looking for a Customer Operations Administrator to join our client's team. This role is all about ensuring customer orders are processed smoothly - from order entry and documentation through to logistics and customer updates.
What you'll do
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Accurately process and manage customer orders.
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Prepare and issue documentation (acknowledgements, invoices, export paperwork).
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Coordinate shipment dates with planning, couriers, and subcontractors.
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Keep customers updated on order progress and resolve queries quickly.
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Generate quotes, invoices, and maintain accurate records of stock and rentals.
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Work closely with Sales, Supply Chain, Production, and Planning teams.
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Ensure compliance with export/trade regulations and internal policies.
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Produce reports and maintain accurate documentation.
What we're looking for
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Strong administration background with great attention to detail.
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Confident communicator, both written and verbal.
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Organised, adaptable, and able to prioritise in a busy environment.
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Proficient in Microsoft Office; knowledge of import/export processes a plus.
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Customer-focused, resilient, and a true team player.
The role is working 7.30am - 4pm Monday to Thursday and 8am - 2pm on a Friday, On site in Cwmbran.
If interested please click apply today!
Vibe Recruit is acting as an Employment Agency in relation to this vacancy.