IT Assistant
| Posting date: | 01 October 2025 |
|---|---|
| Salary: | £25,000.00 per year |
| Additional salary information: | £25000.00 a year |
| Hours: | Full time |
| Closing date: | 26 October 2025 |
| Location: | Runcorn, WA7 6EP |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | B0020-KM261025 |
Summary
Act as the first point of contact for IT issues, providing technical support on hardware, software, and network matters. Support account management (creation, modification, disabling) while ensuring compliance with GDPR, NHS Digital requirements, and other data security regulations through system updates, security monitoring, and controlled user access. Assist with the maintenance and updating of IT equipment, asset registers, licences, and warranties. Provide support for key hospice systems, including: Office 365 EMIS Electronic Prescribing system Xero Donorflex HR systems EPOS Vantage Escalate issues appropriately to the Associate Director or external support providers. Support training sessions, user guides, and IT clinics to build staff IT confidence. Assist in the implementation of new applications, upgrades, and security improvements in line with the hospices digital transformation strategy. This includes supporting the expansion of digital clinical systems and approaches that: o Enhance patient care o Streamline workflows o Improve staff efficiency Provide cover for certain IT-related Associate Director responsibilities during periods of absence (with training provided).