Restaurant Host
| Posting date: | 30 September 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 30 October 2025 |
| Location: | Ashford, TN25 4HR |
| Company: | Champneys |
| Job type: | Permanent |
| Job reference: | 1392329184 |
Summary
Restaurant Host
Champneys Eastwell Manor
Contract: Part TimeSalary: £12.60 per hour plus gratuities
We have a fantastic opportunity for a Restaurant Host to join our expanding team. As the prestigious and luxurious brand that we are, we are focused on wellness and wellbeing, our F&B also reflects this.
We have a number of outlets and are fortunate to be very busy, our Restaurant Hosts support the team by providing a warm welcome to all guests entering the food and beverage venues, assisting provision of a fine dining experience and monitoring the booking process for Champneys guests and ensuring a positive ambience of food and beverage venues.
Some duties and responsibilities include;
- Ensuring that all guest receive a warm welcome upon arrival for their meals, being pleasant and helpful to the guests without over familiarity.
- Ensuring that guest’s bookings are managed in accordance with the requirements and practices of the food and beverage department.
- Ensuring that appropriate menus and allergen information is readily available for guests for the meal periods.
- Ensuring that room service orders are taken as required and delivery of room services are managed for the meal period.
- Ensuring that the ambience of the restaurant is in keeping with the standards of the Champneys group for the meal period.
- Having a working knowledge of each day’s menus in order to answer guest’s queries.
- Informing the person in charge of any non-resident guests or club members using the restaurant (so that they can be billed)
- Dealing with guests comments and complaints initially and report these to the person in charge.
- Participating in the restaurant, bar and room service in accordance with the requirements and practices of the food and beverage department.
- Upselling where possible
- Assisting with the setting up and service of additional functions/parties when required.
You will have great attention to detail, be attentive to guests and thrive in a customer focused environment. Flexibility is important, you will be required to work shifts including evenings, weekends and public holidays.
As a health resort we do not have a bar, which means typically our evening shifts finish around 10.30pm
Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out.
Not only will you work in great company you will also have access to the following:
- Health, Wellness and Wellbeing incentives
- Digital fitness programmes
- Nutrition guides and recipes
- Self-Guided meditation
- Wellbeing podcasts