Receptionist
| Posting date: | 30 September 2025 |
|---|---|
| Salary: | £26,510 per year |
| Additional salary information: | Competitive |
| Hours: | Full time |
| Closing date: | 29 October 2025 |
| Location: | Oldbury, B68 9AG |
| Company: | Cygnet |
| Job type: | Permanent |
| Job reference: | 42139 |
Summary
We are looking for a friendly, professional Receptionist with a passion for making a difference to others at our New Service – Cygnet Hospital Oldbury.
At Cygnet Hospital Oldbury, you will be working 40 hours per week working shifts and weekends, helping provide a safe, welcoming environment for colleagues, visitors and the people in our care.
Cygnet Hospital Oldbury is our new state-of-the-art PICU & Acute hospital for women, in the West Midlands.
https://www.cygnetgroup.com/locations/cygnet-hospital-oldbury/
The service will feature two wards. A 12 bed PICU ward and a 15 bed Acute ward. Cygnet Hospital Oldbury will have a full multi-disciplinary team (MDT) and will support the acute needs of adults requiring rapid access to mental health services, including those who may need an intensive care environment.
You’re day-to-day at Cygnet Hospital Oldbury:
- Provide a professional, welcoming reception experience
- Greet visitors & notify the appropriate member of staff of their arrival
- Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately
- Answer & transfer all incoming calls & take messages where appropriate
- Sort & distribute post
- Assist with general office duties as required
- Keep the reception area clean & tidy
- Promote the safety & security of all site users & ensure all staff comply with security protocols
Why Cygnet? We’ll offer you…
- £26,510 Per Year
- Strong career progression opportunities
- Expert supervision & support
- Employee referral scheme
- Pension scheme
- “Cycle to work” scheme & employee discount saving
You are...
- An experienced receptionist/administrator used to working with customers/clients - ideally within the healthcare sector.
- Organised, naturally helpful & a good multi-tasker
- Computer literate – including Windows/Word/Excel/Outlook or equivalent
- Knowledgeable of telephone systems and maintaining a professional telephone manner.
- Polite, friendly & approachable with excellent communication skills
- GCSE Maths & English qualified, with a good level of numeracy & literacy
- Diligent & accurate, with an eye for detail & an understanding of confidentiality
Successful candidates will be required to undergo an enhanced DBS check.
Proud member of the Disability Confident employer scheme