Communication & Engagement Support Officer
| Posting date: | 29 September 2025 |
|---|---|
| Salary: | £12.21 per hour |
| Additional salary information: | £12.21 an hour |
| Hours: | Full time |
| Closing date: | 12 October 2025 |
| Location: | Coventry, CV1 4JU |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | E0046-25-0096 |
Summary
There is lots to be proud of in local NHS services and this role is instrumental in helping keep our staff, service users and public up to date and involved in everything happening. You'll do this by producing an excellent standard of written work, creative social media and digital communications and supporting a co-production approach in everything we do. Support content management and creation across CRGPA digital platforms, social media and newsletters promoting CRGPAs brand and key messages. Develop tailored & engaging project communications and marketing materials for CRGPA by applying best practice in communications to strengthen internal and external communication, while contributing to CRGPAs growth and brand development Manage internal communications, responding to any incoming enquiries and supporting staff and stakeholder engagement. Support senior leadership in communicating CRGPA news, achievements, initiatives and services developments across appropriate channels ensuring messages are received by relevant audiences. Using Canva and other software to create professional marketing materials, liaising with suppliers for printing and merchandise needs. Assist with planning and delivery of quarterly company meetings and events organised by senior leadership teams, including identifying suitable venues, catering and setting agendas. Undertake administrative tasks, commensurate with the role and to support the needs of the business Demonstrate initiative and self motivation by independently managing workload, setting properties effective and ensuring timely delivery of tasks Support in monitoring and evaluating communications and engagement activity to ensure agreed standards and targets are achieved Manage and maintain positive relationships with stakeholders, partners and staff, adhering to the principles of confidentiality when handling sensitive information Qualifications and Skills: A minimum of a 5 GCSEs (including English and Maths A-C Grade) or NVQ level 2, A levels or NVQ level 3 Desirable Excellent verbal and written communication skills. Strong organisational and time management skills. The ability to multitask and work well under pressure. A desire to learn and grow in a fast-paced environment. Familiarity with social media platforms and experience of working in a similar role is desirable Proficient in Microsoft Office Suite (Word, Excel, PowerPoint). A willingness to take direction and work collaboratively with others. A positive attitude and eagerness to contribute to the team.