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Trainee Customer Service Administrator

Job details
Posting date: 29 September 2025
Salary: £19,000 to £23,000 per year
Hours: Full time
Closing date: 29 October 2025
Location: Sheffield, South Yorkshire
Remote working: On-site only
Company: Quack Recruitment and Training Ltd
Job type: Permanent
Job reference:

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Summary

Duties include:
• Handling customer enquiries by phone and email
• Logging queries and updating CRM systems
• Supporting with complaints handling and follow-up
• Providing admin support to service teams

What you’ll get:
• Customer service and office training provided
• Guaranteed interview with a local employer
• Career progression into customer service or administration

Requirements:
• Must be 19+ and living in a SYMCA postcode
• Friendly, professional, and eager to learn
• No previous office experience required

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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