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Income & Assessment Assistant

Job details
Posting date: 29 September 2025
Salary: £26,403 to £28,142 per year
Hours: Full time
Closing date: 23 October 2025
Location: Ystrad Mynach, Hengoed
Remote working: On-site only
Company: Caerphilly County Borough Council
Job type: Permanent
Job reference: REQ0010476

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Summary

We are recruiting an Income Assessment Assistant at Caerphilly County Borough Council.

Working hours: 37
Contract Type: 2 x Full Time, Permanent

Contract Type: 1 x Full Time, Fixed Term until 31st March 2027


Location: Office based / Home working / Working hours can be split between home and office depending on specific task requirements.

Team: Finance (Social Services)


This position offers an excellent opportunity to become part of our team and provide support across the organization.

We pay an attractive salary of £26,403 - £28,142 and offer access to training and development opportunities.

We are seeking a proactive individual to complete financial assessments for client contributions towards social care services.



You will collect and validate financial information, check entitlement to benefits, and refer cases to the DWP where necessary to help maximise clients’ income.



The role will require you to be an effective communicator with the ability to engage with clients and their representatives. Strong IT skills are also essential with experience in a financial environment and knowledge of welfare benefits. The ability to meet deadlines is also key.



For the role, we ask that you have:

5 GCSEs Grade A*-C to include Mathematics and English Language or equivalent relevant qualifications on the Credit and Qualifications Framework for Wales which require the same level of ability in Mathematics and English Language.
Good IT skills and ability to demonstrate a proficiency in a range of Microsoft packages especially Word and Excel.
Previous administrative experience which includes dealing with the public
Full UK Category B (Cars) driving licence and the use of a motor vehicle insured for business / work purposes to travel throughout the borough visit service users and/or their representatives in their own homes and attend meetings.



We have excellent benefits including the Local Government Pension Scheme, agile working patterns and staff discount schemes.

To view the Job Description and Person Specification please select the relevant attachment from the attachments list

After reading the Job Description and Person Specification, if you would like to have an informal discussion about the role, please contact Amanda Main on 01443 863356 or email maina@caerphilly.gov.uk / Kate Evans on 01443 864125 or email evansk4@caerphilly.gov.uk.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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