Enquiry and Disability Support Librarian
| Posting date: | 29 September 2025 |
|---|---|
| Salary: | £31,236 to £34,610 per year |
| Hours: | Full time |
| Closing date: | 12 October 2025 |
| Location: | Bristol, South West England |
| Remote working: | Hybrid - work remotely up to 1 day per week |
| Company: | University West of England |
| Job type: | Permanent |
| Job reference: | R08801 |
Summary
This is an exciting opportunity to deliver Library services as part of the Student Service Centre, part of the new Student and Campus Life service.
In our Student Service Centre we help students navigate their whole journey, providing a coherent route and common experience for all student enquiries. Offering information and access to services covering all aspects of student life; from academic and learning resources to financial, physical and mental wellbeing through to residential and all other aspects of student life.
We are seeking to appoint an Enquiry and Disability Support Librarian. Working as part of a team of Enquiry and Disability Support Librarians, led by the Enquiry and Disability Services Librarian, you will provide direct enquiry support for a diverse range of library users both online and in person.
This role will be based at the Frenchay library but will also work at our Glenside and Bower Ashton libraries weekly to provide support for the teams there. You will act as a line manager for staff, monitoring and allocating work, supporting the induction and training of new staff and carrying out performance development reviews.
Your role will also be vital in building relationships with other colleagues and services at the University, sharing information and ensuring that our students have the best possible journey during their time at university.
About you
We are looking for someone:
• ambitious about delivering high quality customer service
• with experience of managing and supervising staff and collaborating with others
• who has experience of working in a library environment
• with excellent IT skills and experience of email, MS Office applications and other digital tools
• innovative about change and developing services
• passionate about delivering inclusive support and ensuring that our students get the best out of university
Where is this role based?
This post is based at our lively Frenchay campus where we have invested in the latest facilities and resources to give both our staff and students access to everything they need to succeed.
You would also work regularly at our City Campus in Bristol city centre which comprises of Bower Ashton Studios, Arnolfini, Spike Island and Watershed and is home to UWE Bristol's creative and cultural subjects and our Glenside Campus which is set within beautiful grounds in Stapleton, just three miles north east of Bristol City Centre.
Why UWE Bristol?
We are one of the largest providers of Higher Education in the South West with 38,000 students and 4,000 staff from right across the globe. Based in Bristol, one of the UK’s most exciting and forward-thinking cities, we are regionally embedded and globally connected, with an established network of employer and academic partners.
We offer a wide range of employee benefits including progressive pay rates, generous annual leave and career average pension schemes as well as retail savings, onsite nursery and opportunities for training and personal development.
Add your individuality to ours
UWE Bristol recognises the power of a truly diverse university community.
We are proud to be part of a vibrant, multicultural city that celebrates diversity, we’re always looking for talented people from all backgrounds to join us. Our people are our strength, and diversity enhances our creativity and leads to better decision-making and problem-solving. Bring your talent and ambition to our growing community and find yourself in a stimulating and supportive environment where you’ll thrive.
We particularly encourage applications from global majority candidates as we are currently under-represented in this area of the organisation, however all appointments are made strictly on individual merit.
As a Disability Confident employer, we welcome applications from those who identify as having a disability.
Further information
If you would like to speak to us to find out more about this role please contact Sandra Clark on 0117 328 2477 or email: sandra.clark@uwe.ac.uk
Shortlisting is expected to be completed within 2 weeks of the closing date depending on application volumes. We aim to give candidates at least a week's notice to attend interview.
This is a full-time, permanent post, working 37 hours per week.
UWE Bristol is a campus-based University and it is vital to our success and the delivery of an outstanding experience for our students that our campuses are dynamic and vibrant places to learn and spend time. This role is therefore campus based for at least 80 percent of your time, with the opportunity to work from home on the remaining days subject to business need.
To ensure fairness and equity all salary offers will be made in line with the University's salary assessment guidelines and will be based on your relevant skills and experience.
Right to Work in the UK
The University has a legal responsibility to ensure that all employees are eligible to live and work in the UK. You will therefore be required to provide evidence of your right to work in the UK, please refer to the Home Office Right to Work Checklist for information on which documents are acceptable.
We are unable to provide sponsorship for this role under the Home Office Skilled Worker visa route. If you do not have current right to work in the UK you may wish to explore other visa options.
Please note that UWE Bristol does not cover any visa or health surcharge costs.
In our Student Service Centre we help students navigate their whole journey, providing a coherent route and common experience for all student enquiries. Offering information and access to services covering all aspects of student life; from academic and learning resources to financial, physical and mental wellbeing through to residential and all other aspects of student life.
We are seeking to appoint an Enquiry and Disability Support Librarian. Working as part of a team of Enquiry and Disability Support Librarians, led by the Enquiry and Disability Services Librarian, you will provide direct enquiry support for a diverse range of library users both online and in person.
This role will be based at the Frenchay library but will also work at our Glenside and Bower Ashton libraries weekly to provide support for the teams there. You will act as a line manager for staff, monitoring and allocating work, supporting the induction and training of new staff and carrying out performance development reviews.
Your role will also be vital in building relationships with other colleagues and services at the University, sharing information and ensuring that our students have the best possible journey during their time at university.
About you
We are looking for someone:
• ambitious about delivering high quality customer service
• with experience of managing and supervising staff and collaborating with others
• who has experience of working in a library environment
• with excellent IT skills and experience of email, MS Office applications and other digital tools
• innovative about change and developing services
• passionate about delivering inclusive support and ensuring that our students get the best out of university
Where is this role based?
This post is based at our lively Frenchay campus where we have invested in the latest facilities and resources to give both our staff and students access to everything they need to succeed.
You would also work regularly at our City Campus in Bristol city centre which comprises of Bower Ashton Studios, Arnolfini, Spike Island and Watershed and is home to UWE Bristol's creative and cultural subjects and our Glenside Campus which is set within beautiful grounds in Stapleton, just three miles north east of Bristol City Centre.
Why UWE Bristol?
We are one of the largest providers of Higher Education in the South West with 38,000 students and 4,000 staff from right across the globe. Based in Bristol, one of the UK’s most exciting and forward-thinking cities, we are regionally embedded and globally connected, with an established network of employer and academic partners.
We offer a wide range of employee benefits including progressive pay rates, generous annual leave and career average pension schemes as well as retail savings, onsite nursery and opportunities for training and personal development.
Add your individuality to ours
UWE Bristol recognises the power of a truly diverse university community.
We are proud to be part of a vibrant, multicultural city that celebrates diversity, we’re always looking for talented people from all backgrounds to join us. Our people are our strength, and diversity enhances our creativity and leads to better decision-making and problem-solving. Bring your talent and ambition to our growing community and find yourself in a stimulating and supportive environment where you’ll thrive.
We particularly encourage applications from global majority candidates as we are currently under-represented in this area of the organisation, however all appointments are made strictly on individual merit.
As a Disability Confident employer, we welcome applications from those who identify as having a disability.
Further information
If you would like to speak to us to find out more about this role please contact Sandra Clark on 0117 328 2477 or email: sandra.clark@uwe.ac.uk
Shortlisting is expected to be completed within 2 weeks of the closing date depending on application volumes. We aim to give candidates at least a week's notice to attend interview.
This is a full-time, permanent post, working 37 hours per week.
UWE Bristol is a campus-based University and it is vital to our success and the delivery of an outstanding experience for our students that our campuses are dynamic and vibrant places to learn and spend time. This role is therefore campus based for at least 80 percent of your time, with the opportunity to work from home on the remaining days subject to business need.
To ensure fairness and equity all salary offers will be made in line with the University's salary assessment guidelines and will be based on your relevant skills and experience.
Right to Work in the UK
The University has a legal responsibility to ensure that all employees are eligible to live and work in the UK. You will therefore be required to provide evidence of your right to work in the UK, please refer to the Home Office Right to Work Checklist for information on which documents are acceptable.
We are unable to provide sponsorship for this role under the Home Office Skilled Worker visa route. If you do not have current right to work in the UK you may wish to explore other visa options.
Please note that UWE Bristol does not cover any visa or health surcharge costs.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.