Quality Assurance Officer
| Posting date: | 28 September 2025 |
|---|---|
| Salary: | £25,000 per year |
| Hours: | Full time |
| Closing date: | 28 October 2025 |
| Location: | Manchester, Greater Manchester |
| Remote working: | On-site only |
| Company: | 123 Recruitment and training |
| Job type: | Permanent |
| Job reference: |
Summary
Job Title: Quality Assurance Officer
Location: Manchester City Centre
Salary: £25,000 per annum
Hours: Full-time, 38.5 hours per week (flexible hours can be discussed)
About Us
Red Star Financial Services is a fast-growing financial services business, based in the heart of Manchester. We specialise in providing expert advice and solutions to our clients, with a strong focus on customer service, compliance, and long-term relationships. As we continue to expand, we are looking for a dedicated Quality Assurance Officer to join our team.
The Role
The Quality Assurance Officer will play a key role in ensuring the quality and compliance of our work across the business. You will be responsible for reviewing case files, monitoring processes, and providing feedback to ensure we maintain the highest standards in line with FCA requirements.
This is an excellent opportunity to join a dynamic, growing company and develop your career in financial services.
Key Responsibilities
Conduct quality assurance checks on case files and processes.
Monitor adherence to FCA regulations and internal compliance policies.
Provide constructive feedback to advisers and support staff.
Support ongoing training and development initiatives within the business.
Work with management to identify areas About You
We are looking for someone who is:
Experienced: Minimum 12 months’ experience working in a Quality Assurance role within financial services or another FCA-regulated business.
Knowledgeable: Experience within the life insurance environment is desirable, but not essential.
Detail-focused: Strong attention to detail with excellent organisational skills.
Tech-savvy: Confident with IT systems and Microsoft Office.
Team-oriented: Able to work well as part of a team, with good communication skills.
Deadline-driven: Comfortable working to targets and timescales.
What We Offer
Competitive salary of £25,000 per annum.
Full-time role with flexibility on working hours (38.5 hours per week).
A supportive, collaborative team environment.
Excellent opportunities to develop your career as part of a rapidly growing business.
Modern office in Manchester City Centre with great transport links.
How to Apply:
If you are looking to take the next step in your QA career and want to be part of an ambitious and growing financial services firm, we would love to hear from you.
Location: Manchester City Centre
Salary: £25,000 per annum
Hours: Full-time, 38.5 hours per week (flexible hours can be discussed)
About Us
Red Star Financial Services is a fast-growing financial services business, based in the heart of Manchester. We specialise in providing expert advice and solutions to our clients, with a strong focus on customer service, compliance, and long-term relationships. As we continue to expand, we are looking for a dedicated Quality Assurance Officer to join our team.
The Role
The Quality Assurance Officer will play a key role in ensuring the quality and compliance of our work across the business. You will be responsible for reviewing case files, monitoring processes, and providing feedback to ensure we maintain the highest standards in line with FCA requirements.
This is an excellent opportunity to join a dynamic, growing company and develop your career in financial services.
Key Responsibilities
Conduct quality assurance checks on case files and processes.
Monitor adherence to FCA regulations and internal compliance policies.
Provide constructive feedback to advisers and support staff.
Support ongoing training and development initiatives within the business.
Work with management to identify areas About You
We are looking for someone who is:
Experienced: Minimum 12 months’ experience working in a Quality Assurance role within financial services or another FCA-regulated business.
Knowledgeable: Experience within the life insurance environment is desirable, but not essential.
Detail-focused: Strong attention to detail with excellent organisational skills.
Tech-savvy: Confident with IT systems and Microsoft Office.
Team-oriented: Able to work well as part of a team, with good communication skills.
Deadline-driven: Comfortable working to targets and timescales.
What We Offer
Competitive salary of £25,000 per annum.
Full-time role with flexibility on working hours (38.5 hours per week).
A supportive, collaborative team environment.
Excellent opportunities to develop your career as part of a rapidly growing business.
Modern office in Manchester City Centre with great transport links.
How to Apply:
If you are looking to take the next step in your QA career and want to be part of an ambitious and growing financial services firm, we would love to hear from you.