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Telephonist / Administrator
| Posting date: | 26 September 2025 |
|---|---|
| Salary: | £26,240.00 to £27,928.00 per year |
| Additional salary information: | £26240.00 - £27928.00 a year |
| Hours: | Full time |
| Closing date: | 12 October 2025 |
| Location: | St Albans, AL3 5TL |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9367-25-0830 |
Summary
The post holder will develop good working relationships with colleagues within Waverley Road , with other staff across the Hertfordshire Partnership University NHS Foundation Trust and outside agencies. The post holder will also communicate with service users/carers where the subject of the conversation may require the post holder to deal with sensitive and/or contentious information. To effectively make use of communication skills and to manage constructively any barriers to communication. Using judgement and initiative to ensure that calls, messages and/or queries are dealt with efficiently and timely. Chasing actions, outputs and outcomes. Handling queries from colleagues and others connected with the services. Keep data/information systems up to date and stores information correctly and safely. To maintain filing systems including archive filing and scanning documents to Paris. To undertake other admin duties as required.