Tenant Liaison Officer
| Posting date: | 26 September 2025 |
|---|---|
| Salary: | £28,000 to £30,000 per year |
| Hours: | Full time |
| Closing date: | 10 October 2025 |
| Location: | Blackpool, Lancashire, FY8 1AE |
| Company: | Fawkes & Reece |
| Job type: | Permanent |
| Job reference: | TLO Blackpool_1758893379 |
Summary
*TEMP TO PERM - 16 WEEKS THEN PERMANENT - £29-30k PERM SALARY*
We're Hiring: Tenant Liaison Office
Location: Lytham St Annes (Blackpool)
Sectors: Social Housing
Project Types: Retro-fit scheme
Pay rate: £13-14 ph temp, £29-30k perm
Duration: 16 weeks temp, then poermanent.
We are hiring for a Tenant Liaison Officer in the Lytham St Annes - Blackpool area on a temp to perm basis.
This is a social housing retro-fit scheme, see info below:
Duties of the Tenant Liaison Officer include:
- Pre-entry visits and company inductions
- Collect tenancy agreement/approval forms
- Visiting tenants in their homes to advise them on when and what work is being carried out
- Act as the main point of contact and deal with any problems/queries that tenant may have
- Contacting neighbourhood housing associations and establishing working relations with them
- Visiting empty houses that are being refurbished with potential tenants and advising them on completion dates
- Attending and chairing tenant forum meetings to advise tenants of works being carried out
- Monitor customer complaints and resolve any potential issues
- Monitor customer satisfaction
The successful candidate must be able to demonstrate a strong and stable career within face to face customer service, ideally within Housing or Construction sectors.
Tenant Liaison experience is preferable but not essential!
What's on offer
- £13-14 per hour
- £29-30k salary once perm
How to apply
Please apply directly to this job ad or for more information please call Sam at Fawkes & Reece on 01204 554 884.