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Administrator

Job details
Posting date: 26 September 2025
Salary: £25,500 to £26,500 per year
Additional salary information: commission structure
Hours: Full time
Closing date: 03 October 2025
Location: Newport, Newport, NP10 1AA
Company: Acorn Recruitment
Job type: Permanent
Job reference: a1WNz000003TGEAMA4_1758887492

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Summary

Administrator / Scheduler

Newport, South Wales | £25,500-£26,500 | Monday to Friday | 8am - 4:30pm | Full Time | Permanent Introduction

Acorn by Synergie is recruiting for our client, a long-established and well-respected business in Newport, committed to delivering high-quality services and renewable technology solutions. As part of their continued growth, they are seeking a proactive Scheduler / Service Coordinator to join a friendly and supportive team.

Key Duties:
  • Answer incoming calls, assisting customers with queries, service requests, and concerns professionally.
  • Accurately raise, log, and track jobs within the company's system.
  • Plan, allocate, and schedule work for engineers/operatives, ensuring efficiency and productivity.
  • Collate and maintain accurate project information and records.
  • Order materials and liaise with suppliers to ensure timely delivery.
  • Monitor job progress and provide regular updates to customers and management.
  • Prepare and maintain engineer schedules, arranging return visits where required.
  • Collaborate with colleagues to collate data for completion statistics and performance reporting.
  • Support the delivery of a first-class service, ensuring an excellent customer experience at every stage.
Requirements:
  • Proven experience in scheduling, coordination, or a similar role (preferred).
  • Strong organisational and time management skills with the ability to prioritise effectively.
  • Excellent communication skills, both verbal and written.
  • Proficiency in IT systems for job logging, scheduling, and data management.
  • Experience in resource planning and coordinating multiple tasks.
  • Strong problem-solving skills with keen attention to detail.
  • Confident liaising with clients, engineers, and suppliers.
What We Offer:
  • Supportive and collaborative team environment.
  • Opportunity to play a key role in a well-established company with a strong reputation.
  • Career growth within a business committed to quality, customer service, and innovation in renewable technologies.
Interested?

Apply now to join this well-established business as an Administrator / Scheduler and contribute to their ongoing success.

Acorn by Synergie acts as an employment agency for permanent recruitment.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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