Band 3 Ward Administrator | Royal Free London NHS Foundation Trust
| Posting date: | 26 September 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £29,651 - £31,312 Per annum inclusive of HCAS |
| Hours: | Full time |
| Closing date: | 26 October 2025 |
| Location: | Barnet, EN5 3DJ |
| Company: | Royal Free London NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 7405010/391-RFL-7405010 |
Summary
Barnet Hospital
37.5 Hours per week (7.5-hour shifts, Monday to Friday – you may be required to work some weekends/Bank Holiday - working within a rota)
We are looking for someone to work as a ward administrator, within a busy clinical area at Barnet Hospital. You would be responsible for providing a front-line reception service to the ward by delivering a high standard of customer care to a wide range of client groups including: the ward’s multi-disciplinary team, patients, relatives and their carers.
The post-holder must play a proactive role in collecting, verifying, and recording a high standard of patient demographic and treatment data.
The post holder would need to ensure that all patient admissions, discharges, and attendances are recorded accurately.
The successful candidate us required to be able to demonstrate the Trust values, the responsibilities of the job description and person specification. In particular you should have proven experience of working in a public/patient facing role and have clear and concise verbal and written communication skills. The successful candidate would also need to have the ability to use their own initiative and be able to problem solve, in a clinical environment.
To provide a front of house reception service for patients or relatives arriving on the ward/unit, welcoming all visitors and directing as appropriate.
Answering telephones, ensuring the bed boards are up to date, transport bookings, to provide weekly and monthly ward activity figures, to provide a confidential and high standard general administrative support to the ward/unit, to ensure that all patient admissions, discharges and attendances are recorded accurately on Cerner or the relevant electronic system in real time, to sort out incoming/outgoing post and distribute or act as necessary and any other ward administrative responsibilities.
The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.
Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top
For more information please follow link https://www.royalfreelondonjobs.co.uk
Please see attached Job Description for more information about this role and working at royal free London NHS foundation Trust
Person specification
Royal Free World Class Values
Essential criteria
• Demonstrable ability to meet the Trust Values
Education & professional Qualifications
Essential criteria
• Educated to NVQ Level 3 or equivalent experience
Experience
Essential criteria
• Previous work experience in a healthcare setting
• Experience of working in a public/patient facing role
Desirable Criteria
• Experience of working with Cerner, or similar electronic Patient Administration Systems
Skills and Aptitudes
Essential criteria
· Clear and concise verbal and written communication skills
· Ability to use initiative and problem solve, in a busy clinical environment
· Typing and data entry skills
· Good level of computer literacy skills in Microsoft Word, Excel and databases
· Flexible and adaptable to the changing needs of the service
· Ability to work within a multidisciplinary team
· Time management and organisational skills
· Sympathetic attitude to patients and relatives, who may be extremely distressed or anxious
Personal Qualities & attributes
Essential criteria
· Excellent interpersonal skills with the ability to relate to people at all levels
· The ability to manage conflict and identify where escalation to senior staff is necessary
This advert closes on Friday 10 Oct 2025