Cancer Care Coordinator | The Newcastle upon Tyne Hospitals NHS Foundation Trust
| Posting date: | 26 September 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £27,485 - £30,162 per annum |
| Hours: | Full time |
| Closing date: | 26 October 2025 |
| Location: | 317 02 Royal Victoria Infirmary, NE1 4LP |
| Company: | The Newcastle upon Tyne Hospitals NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 7373940/317-2025-29-012 |
Summary
The Colorectal Cancer Care Coordinator will play a vital role in supporting the delivery of high-quality, patient-centred cancer services. Working within the multidisciplinary colorectal team, the post holder will act as a key point of contact for patients, their families, and clinical staff throughout the colorectal cancer pathway.
The role will focus on coordinating timely diagnostic investigations, treatments, and follow-up care, ensuring patients receive seamless support in line with national cancer targets and trust standards. The coordinator will be responsible for managing patient databases and cancer tracking systems, maintaining accurate and up-to-date records that support effective pathway monitoring and compliance with reporting requirements. They will proactively identify and resolve potential delays, escalating issues when necessary, and assisting with the preparation of performance reports to drive service improvement.
As part of the team, the post holder will communicate sensitively with patients, providing clear information, reassurance, and signposting to appropriate clinical and support services. They will develop strong working relationships with consultants, specialist nurses, administrative staff, and allied health professionals to ensure smooth pathway management.
The role requires excellent organisational and communication skills, proven ability to manage databases and information systems, and the capacity to prioritise a busy workload independently. Above all, the post holder will demonstrate a commitment to improving the experience of patients living with and beyond cancer, contributing to the delivery of safe, efficient, and compassionate care.
The post holder will be responsible for coordinating the colorectal cancer patient pathway, ensuring timely progression from referral through diagnosis, treatment, and follow-up in line with national cancer waiting time targets. They will act as a central point of contact for patients, offering clear information, reassurance, and support while signposting to appropriate clinical or non-clinical services.
A key element of the role will be managing and maintaining accurate patient records on cancer databases and tracking systems. This includes entering and validating data, monitoring progress, identifying potential delays, and escalating issues to the multidisciplinary team (MDT) as required. The coordinator will support the preparation of performance reports and contribute to audit and service improvement initiatives by providing accurate data and pathway information.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Our staff oversee over 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:
· Freeman Hospital
· Royal Victoria Infirmary (RVI)
· Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)
· Newcastle Dental Hospital
· Newcastle Fertility Centre
· Northern Centre for Cancer Care, North Cumbria
· Northern Genetics Service
· Cramlington Manor Walks
These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.
We also have offices at Regent Point in Gosforth and community sites.
Please see attached information on what Staff Benefits we have to offer at our Trust under ‘Documents to download’ or ‘Supporting documents’.
For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust
The post holder will work closely with consultants, clinical nurse specialists, and MDT members to ensure effective communication and smooth coordination of care. They will schedule and track diagnostic tests, outpatient appointments, and treatment dates, liaising with departments across the Trust to avoid unnecessary delays.
The role requires handling sensitive and confidential information, demonstrating empathy and professionalism in all patient interactions. The coordinator will be expected to manage competing priorities, work independently, and maintain excellent organisational skills to support delivery of a safe, efficient, and patient-focused service.
The post holder will also contribute to team meetings, pathway reviews, and the development of local processes to improve the overall quality and experience of colorectal cancer care
• Interview date: Wednesday 15 October 2025
• 37 hours 30 minutes/week
• You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.
NO AGENCIES PLEASE
This advert closes on Thursday 2 Oct 2025
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