Family Contact Supervisor
| Posting date: | 26 September 2025 |
|---|---|
| Salary: | £16 to £18 per hour |
| Hours: | Full time |
| Closing date: | 26 October 2025 |
| Location: | Dorset, South West England |
| Remote working: | On-site only |
| Company: | Prevalent Care Limited |
| Job type: | Contract |
| Job reference: |
Summary
Family Contact Supervisor
Location: Dorset – various community venues
Hours: Flexible, part-time, and sessional (evenings/weekends required)
About Prevalent Care Limited:
Prevalent Care is a dedicated family support service with a core mission to bridge the gap between families and the complex legal and social care systems they navigate. We provide essential early intervention services across Dorset, working to safeguard children and empower parents.
Our approach is rooted in being trauma-informed, child-focused, and non-judgmental. We believe in every family's potential and work collaboratively with solicitors, social workers, and local authorities to build resilience and foster safe family connections. As a non-residential service, our focus is on delivering expert support through supervised contact, advocacy, assessments, and tailored parenting programmes.
About the Role We are seeking a vigilant and compassionate Family Contact Supervisor to facilitate safe and positive contact sessions between children and their family members. You will be responsible for observing interactions, maintaining a safe environment, and producing high-quality, factual written records for use in legal and social care settings. This role is ideal for a calm and resilient individual with a strong understanding of safeguarding and professional boundaries.
Key Responsibilities
Supervise contact sessions, ensuring the emotional and physical safety of all participants.
Objectively record observations with a high level of detail and accuracy.
Prepare contact rooms and resources to create a welcoming environment.
Intervene calmly and professionally if any safeguarding concerns arise, following protocols.
Liaise with social workers and the internal team to ensure consistent support.
What You’ll Need
A minimum of 1 year's experience working with children and families in a professional context.
Excellent written communication skills for detailed, factual recording.
A robust understanding of child protection principles and safeguarding procedures.
An Enhanced DBS (or willingness to apply for one) and a full UK driving licence.
Please note: (We do not offer sponsorship). Applicants must have the existing right to work in the UK.
Highly Desirable
Previous experience in supervising family contact.
A background in family support, youth work, or early help.
Experience writing reports for court or legal proceedings.
What We Offer
Joining Prevalent Care means:
Competitive pay based on your experience.
Where possible, consistent case allocation.
Comprehensive induction, safeguarding training, and ongoing supervision.
Clear boundaries and policies to support your professional work.
Opportunities for growth within a developing team.
Ready to Apply?
If you are ready to make a difference in families' lives, please send your CV and a short cover message specifying which role you are applying for to: daniela.radu@prevalentcare.co.uk
Subject Line: Family Contact Supervisor Application
To express interest, email your CV with a note on why this role resonates with you.
Location: Dorset – various community venues
Hours: Flexible, part-time, and sessional (evenings/weekends required)
About Prevalent Care Limited:
Prevalent Care is a dedicated family support service with a core mission to bridge the gap between families and the complex legal and social care systems they navigate. We provide essential early intervention services across Dorset, working to safeguard children and empower parents.
Our approach is rooted in being trauma-informed, child-focused, and non-judgmental. We believe in every family's potential and work collaboratively with solicitors, social workers, and local authorities to build resilience and foster safe family connections. As a non-residential service, our focus is on delivering expert support through supervised contact, advocacy, assessments, and tailored parenting programmes.
About the Role We are seeking a vigilant and compassionate Family Contact Supervisor to facilitate safe and positive contact sessions between children and their family members. You will be responsible for observing interactions, maintaining a safe environment, and producing high-quality, factual written records for use in legal and social care settings. This role is ideal for a calm and resilient individual with a strong understanding of safeguarding and professional boundaries.
Key Responsibilities
Supervise contact sessions, ensuring the emotional and physical safety of all participants.
Objectively record observations with a high level of detail and accuracy.
Prepare contact rooms and resources to create a welcoming environment.
Intervene calmly and professionally if any safeguarding concerns arise, following protocols.
Liaise with social workers and the internal team to ensure consistent support.
What You’ll Need
A minimum of 1 year's experience working with children and families in a professional context.
Excellent written communication skills for detailed, factual recording.
A robust understanding of child protection principles and safeguarding procedures.
An Enhanced DBS (or willingness to apply for one) and a full UK driving licence.
Please note: (We do not offer sponsorship). Applicants must have the existing right to work in the UK.
Highly Desirable
Previous experience in supervising family contact.
A background in family support, youth work, or early help.
Experience writing reports for court or legal proceedings.
What We Offer
Joining Prevalent Care means:
Competitive pay based on your experience.
Where possible, consistent case allocation.
Comprehensive induction, safeguarding training, and ongoing supervision.
Clear boundaries and policies to support your professional work.
Opportunities for growth within a developing team.
Ready to Apply?
If you are ready to make a difference in families' lives, please send your CV and a short cover message specifying which role you are applying for to: daniela.radu@prevalentcare.co.uk
Subject Line: Family Contact Supervisor Application
To express interest, email your CV with a note on why this role resonates with you.