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Payment and Distribution General Administrator

Job details
Posting date: 04 September 2025
Salary: Not specified
Additional salary information: £25396.80
Hours: Full time
Closing date: 25 October 2025
Location: Grantham, NG31 7FZ
Company: Totemic Ltd
Job type: Contract
Job reference: 515

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Summary

Job Advert

We have a Fixed Term Contract role available for a Payment and Distribution General Administrator on a 9 month Maternity Cover.
This role will suit someone who has strong excel skills and is a brilliant communicator with an eye for detail. Ideally we are
looking for Payments experience but more so you need to be inquisitive and eager to learn!



This is a Full-Time role, based in the office in Grantham 5 days a week for training but once training is complete this would
become hybrid between the office and working from home.



As a Payment and Distribution General administrator you will:




* Perform daily exports of banking transactions
* Manage client and creditor cheque processes
* Accurately allocate client money
* Create secure payment links for clients
* Issue bulk payment remittances to creditors on a daily basis
* Support the wider Payplan business with payment-related queries
* Monitor and process client refund requests within required timeframes
* Complete daily control reports to ensure financial accuracy
* Resolve daily KPIs promptly and efficiently
* Ensure full compliance with CASS 8 & 11 regulations



About You:




* Understanding of basic computer packages, in particular Excel for data entry and basic formulas
* Able to use own initiative to identify and report problems
* Basic awareness of compliance surrounding payments
* Attention to detail and good communication skills
* Able to carry out basic processes independently
* Understanding the methods used to process payments
* Able to build excellent in-department relationships along with limited external ones




Who are PayPlan?



We believe that everyone should to be treated with empathy and respect, especially when dealing with sensitive financial
situations. Our goal is to help people who are in debt by providing them with free debt advice and solutions that are tailored to
their individual circumstances. We are proud to help and support our clients through their journey and in turn are committed to
making a positive impact on their lives.



Why work at PayPlan?



We are dedicated to making a difference in the lives of those in need and we would love for passionate, empathetic and
understanding colleagues to join us in our mission. If you are customer-focused, an excellent communicator with good listening
skills, and share our values of empathy, respect, and making a positive impact, then we would love for you to be a part of our
team. With access to a range of employee benefits, a supportive work culture, and opportunities for personal and professional
growth, we offer more than just a job – we offer a rewarding career. Come join us and make a difference in people’s lives whilst
enjoying what you do!


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