Patient Services Assistant | York and Scarborough Teaching Hospitals NHS Foundation Trust
| Posting date: | 23 September 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £24,465 per annum/pro rata |
| Hours: | Part time |
| Closing date: | 25 October 2025 |
| Location: | Scarborough, YO12 6QL |
| Company: | York Teaching Hospital NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 7475392/419-7475392-PSA-SS |
Summary
Are you looking for a new and exciting challenge?
We have a vacancies available to join Surgical wards at York Teaching Hospitals NHS Foundation Trust. We are looking to recruit dynamic, motivated and enthusiastic individuals to work in an exciting new role, as a Patient Services Assistant (PSA).
The PSA has a direct role in working closely with the healthcare staff to facilitate a number of ward processes and tasks which includes: preparing bed spaces for admissions, assisting patients with menu completion, feeding patients, administering patient drinks amongst other tasks.
This is an exciting opportunity for individuals looking to drive forward care provision with a passion and commitment to improving patient experience. The successful candidates will be team players, with a strong desire to provide compassionate care and empower others, within a friendly and supportive environment.
You must also be able to demonstrate good communication skills as you will be working closely and building effective relationships with colleagues from other healthcare professions. Previous experience in care provision or hospital based domestic services is desirable, but training in the role will be provided, and on-going training and advice are available from our experienced and supportive team.
We would strongly encourage anyone interested in this exciting opportunity to contact the Ward Sister to discuss the role.
For more information about our Trust, please visit:
https://yorkhospitals.pagetiger.com/hdjgxd
Our benefits
We offer a range of benefits to support our staff including:
• Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
• 27 days holiday rising to 33 days (depending on NHS Trust service)
• A variety of different types of paid and unpaid leave covering emergency and planned leave
• Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
• NHS Car Lease scheme and Cycle to Work scheme
• An extensive range of learning and development opportunities
• Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.
A full description of the role is available in the attachment: job description.
Please note that if a high number of applications are received this advert may close early. You are advised to submit you application at the earliest opportunity.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.recruitment@nhs.net.
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britain’s Reservists and Employers. This means that we have made a statement of intent to support all Defence personel, including with applications for employment
This advert closes on Tuesday 7 Oct 2025
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.