Receptionist/Administrator
| Posting date: | 25 September 2025 |
|---|---|
| Salary: | £12.21 per hour |
| Additional salary information: | £12.21 an hour |
| Hours: | Full time |
| Closing date: | 08 October 2025 |
| Location: | Nottingham, NG8 5HL |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A1577-25-0004 |
Summary
Reception Job responsibilities - At the start of the shift prepare for surgery. Pass on any messages as necessary. At the end of the day, ensure all computers and systems are switched off and ensure the security of the premises before leaving. - Arrange patient appointments and record their arrivals on the computer system. - Receive and note down messages given by patients, record requests for home visits both electronically. Ensure messages are appropriately passed using electronic task system, informing colleagues of any urgent messages the doctors need to see. - Answer patient queries both in person, over the telephone and buzzer system., including results of investigations, hospital appointments and give advice on administrative matters. - Prepare repeat prescriptions in readiness for the doctors authorisation and signature, ensuring it is sent via EPS where required. Highlight overdue medication reviews to the GP when needed. - Work through docman inbox and EMIS tasks and contact patients/third parties. Book any interpreters via the interpreting service when needed. Administrative Support - Handle incoming and outgoing correspondence, including emails and post. - Maintain filing systems (electronic and paper-based) in an organised and accessible manner. Data Entry & Record Keeping - Input data into clinical systems (e.g. EMIS, Systm One) with a high level of accuracy. - Support the team with audits, recalls and reporting tasks.