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Front Office Manager

Job details
Posting date: 25 September 2025
Salary: £33,600 per year
Hours: Full time
Closing date: 25 October 2025
Location: Fareham, Hampshire
Remote working: On-site only
Company: Fire Group
Job type: Permanent
Job reference: 1286757

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Summary

Front Office Manager

Hotel full of personality is seeking an exceptional Front Office Manager to join the team. This permanent role offers a competitive salary of £33600 per annum plus incentives and the opportunity to lead with purpose and vision, driving standards and delivering an exceptional guest experience.

As the Front Office Manager, you will be the face & personality of the hotel, responsible for managing a high-performing team and ensuring our guests receive the exceptional service they deserve, 365 days a year.

With a proven track record of driving standards and delivering an exceptional guest experience,
- Innovative and reactive to a range of situations
- Responsible for monitoring guest satisfaction and setting departmental targets and objectives

Preferred Requirements:
Extensive experience as a Front Office Manager or Reception Manager, with a proven track record of success or an Assistant Front Office Manager looking for the next step.
Excellent communication and interpersonal skills, with the ability to lead and motivate a team
Strong commercial expertise and the ability to drive standards and improve performance
Proficient in using hotel management software and technology to streamline operations
Flexible and adaptable, with the ability to work a range of shifts and days to meet the needs of our 24/7 operation
Preferred Qualifications:
Relevant hospitality or customer service qualifications
Experience in a similar role within the hospitality industry
Commitment to ongoing professional development and training
The Package / Benefits / Opportunities
Starting Salary of £33,600 plus Incentives
Generous Staff Discounts in Hotels in Group
Friends & Family Discounts
Meals provided on Duty
Generous Benefits
Employee Assistance & Discounted Healthcare
Career growth
Why Apply with Fire Group?

At Fire Group, we’re here to help you take the next step in your career. As a trusted recruitment partner in Hospitality, Leisure, Healthcare, and Industrial sectors, we connect talented professionals with the right opportunities.

Our service is completely free to candidates — and we’ll only contact you about roles that match your skills and experience.

We may also reach out with future opportunities to support your career, but you can opt out anytime by emailing info@firegroup.uk.

⚠️ Please note: We can only accept applications from candidates who have the legal right to live and work in the UK.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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