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Housing Benefit Assessment officer (Financial Inclusion)

Job details
Posting date: 25 September 2025
Salary: £21.06 per hour
Hours: Full time
Closing date: 02 October 2025
Location: North London, London
Remote working: On-site only
Company: Ben Recruitment Ltd
Job type: Contract
Job reference: BRRQ1607464092025

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Summary

Housing Benefit Assessment officer (Financial Inclusion)

Description
We are seeking a dedicated and detail-oriented Housing Benefit Assessment Officer (Financial Inclusion) to join our team. In this pivotal role, you will be responsible for assessing housing benefit applications and ensuring that eligible individuals receive the financial support they require. Your expertise will contribute significantly to promoting financial inclusion within our community. As a vital link between applicants and the benefits system, you will review documentation, verify information, and make informed decisions on claims. Additionally, you will provide guidance and support to applicants, helping them understand the benefits available to them and the processes involved in securing those benefits. You will work closely with other departments and external agencies to ensure a comprehensive and holistic approach to financial support is maintained. Your role will also include the development of strategies to enhance outreach efforts and increase awareness of available benefits among those who may be eligible but are currently unaware. This position requires strong analytical skills, a deep understanding of the housing benefit system, and a passion for helping individuals achieve financial stability. Join us in making a positive impact on the lives of individuals and families in our community by ensuring they receive the financial assistance they need.

Responsibilities
Assess and process housing benefit applications in accordance with legislation.
Verify applicant information and documentation to ensure accuracy and eligibility.
Provide advice and guidance to applicants regarding housing benefits and financial inclusion.
Collaborate with other departments and agencies to enhance service delivery and support.
Develop and implement outreach strategies to raise awareness of housing benefit options.
Maintain accurate records of assessments and decisions in line with compliance requirements.
Monitor and evaluate claims to ensure continual improvement in service quality.
Requirements
Proven experience in housing benefit assessment or a related financial service role.
Strong understanding of relevant legislation and policies regarding housing benefits.
Excellent analytical and problem-solving skills to assess financial information effectively.
Outstanding communication and interpersonal skills for client interaction and collaboration.
Ability to manage multiple cases and prioritize tasks effectively in a fast-paced environment.
Proficiency in using financial assessment software and database management systems.
Commitment to promoting financial inclusion and supporting vulnerable populations.

Hours Per Week: 36.00
Start Time: 09:00
End Time: 17:00
Pay Per Hour: £21.06
Location: North London, London

Should you wish to apply for this job opportunity, please send an up to date CV.

Disclaimer: This job opportunity is for job applicant(s) who reside, in the UK

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