Sheltered Housing Officer
| Posting date: | 24 September 2025 |
|---|---|
| Salary: | £17.0 to £19.41 per hour |
| Additional salary information: | £17 - £19.41 per hour |
| Hours: | Full time |
| Closing date: | 01 October 2025 |
| Location: | Liverpool, Merseyside, L19 2JZ |
| Company: | Hays Specialist Recruitment |
| Job type: | Temporary |
| Job reference: | 4727527_1758714649 |
Summary
We're seeking a compassionate and proactive Sheltered Housing Officer to support our local social housing client across two of their sheltered schemes in South Liverpool.
You'll be responsible for delivering high-quality housing management services that focus on resident wellbeing, tenancy sustainment and scheme compliance.
Key responsibilities will include:
- Daily welfare checks and responding to any emergency calls
- Assist with viewings, lettings, sign-ups and inductions for new tenants
- Maintain and update support plans and risk assessments
- Conduct regular health and safety checks to ensure scheme compliance, following up on any actions or identified issues
- Provide tenancy sustainment advice, including support for low-level arrears
- Handle general enquiries and complaints from residents and visitors
- Assist with referrals for aids, adaptations and assistive technology
- Ensure the scheme remains safe, secure and a welcoming environment
- Promote resident engagement and social inclusion through activities
What you'll need to succeed
- Experience in social housing, ideally with older or vulnerable residents
- Strong understanding of housing legislation and best practice
- Skilled in completing assessments and developing support plans
- Confident in crisis management and risk mitigation
- Knowledge of welfare benefits and budgeting support
- Comfortable working independently and managing your own schedule
What you'll get in return
- Weekly pay
- Competitive hourly rates
- Option to be paid PAYE or Umbrella
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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