Recovery Officer
| Posting date: | 24 September 2025 |
|---|---|
| Salary: | £28,598 to £31,022 per year |
| Hours: | Full time |
| Closing date: | 14 October 2025 |
| Location: | Kirkby-In-Ashfield, Nottingham |
| Remote working: | Hybrid - work remotely up to 1 day per week |
| Company: | Ashfield District Council |
| Job type: | Permanent |
| Job reference: | REQ403 |
Summary
Are you a team player and self-motivated individual? Do you want to learn and develop in local government supporting Revenues and Benefits? Ashfield District Council are looking for an enthusiastic and committed individual to join our Revenues and Benefits Services team.
On a day-to-day basis, you will be responsible for dealing with the collection of Council Tax, Business Rates, Overpaid Housing Benefit and Corporate Sundry Debtors in accordance with legislation, local policies, and strategies. Excellent customer service and negotiating skills are essential, together with the ability to make decisions and work as part of a team.
Working as a Recovery Officer at Ashfield District Council is a challenging but rewarding role. You will need to be flexible in your approach and be able to adapt to changing demands of the Service. In return we offer hybrid working where the successful applicant will join a small team of friendly and supportive colleagues working from home but mainly from our work base at our Kirkby-in-Ashfield Council Offices.
Previous experience working in a Revenues and Benefits or recovery role would be an advantage however, we will consider candidates who can show they have experience in a similar environment and who can bring relevant skills that would show they can develop into the role by undertaking the necessary training.
If you are interested in this role and would like to know more, please contact Sue Penistone, Revenues and Recovery Team Leader on 01623 457555 or by emailing sue.penistone@ashfield.gov.uk
Closing date: 14 October 2025
Interviews: week commencing 20 October 2025
On a day-to-day basis, you will be responsible for dealing with the collection of Council Tax, Business Rates, Overpaid Housing Benefit and Corporate Sundry Debtors in accordance with legislation, local policies, and strategies. Excellent customer service and negotiating skills are essential, together with the ability to make decisions and work as part of a team.
Working as a Recovery Officer at Ashfield District Council is a challenging but rewarding role. You will need to be flexible in your approach and be able to adapt to changing demands of the Service. In return we offer hybrid working where the successful applicant will join a small team of friendly and supportive colleagues working from home but mainly from our work base at our Kirkby-in-Ashfield Council Offices.
Previous experience working in a Revenues and Benefits or recovery role would be an advantage however, we will consider candidates who can show they have experience in a similar environment and who can bring relevant skills that would show they can develop into the role by undertaking the necessary training.
If you are interested in this role and would like to know more, please contact Sue Penistone, Revenues and Recovery Team Leader on 01623 457555 or by emailing sue.penistone@ashfield.gov.uk
Closing date: 14 October 2025
Interviews: week commencing 20 October 2025
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.