Customer Service Advisor
| Posting date: | 24 September 2025 |
|---|---|
| Salary: | £26,500 per year |
| Hours: | Full time |
| Closing date: | 24 October 2025 |
| Location: | Grangemouth, Falkirk, FK3 8JB |
| Company: | Connect Appointments |
| Job type: | Permanent |
| Job reference: | JM-GRA_1758705598 |
Summary
Connect Appointments are recruiting a Customer Service Advisor to join our Grangemouth-based client.
What's on offer?
- Full-time permanent position
- Monday to Friday, 8:30am to 5pm
- Salary of £26,500 per annum
Working as a Customer Service Advisor, your duties will include:
- Acting as a point of contact for customers, clients or suppliers via email, over the phone or in person
- Maintaining accurate records and filing systems
- Conducting outbound sales calls to lapsed clients
- Chasing for outstanding billing information
- Responding to questions and requests for information
- Processing documents and ensuring timely submissions
- Other general administrative duties
To be successful in this Customer Service position, you will ideally have:
- Great communication skills
- Previous experience in a similar environment
- The ability to carry out general administration
- Previous experience working with Microsoft packages
- The ability to follow both verbal and written instructions
Interested?
Get Connected and apply now by submitting your CV, or call our team on 01324 464 951.
CAGRA