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Desktop Support Officer

Job details
Posting date: 24 September 2025
Salary: £27,594 to £30,024 per year
Additional salary information: Grade 5
Hours: Full time
Closing date: 07 October 2025
Location: Ruthin, Denbighshire
Remote working: Hybrid - work remotely up to 3 days per week
Company: Denbighshire County Council
Job type: Temporary
Job reference: PDIT00026D1SJE

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Summary

Desktop Support Officer

Job reference: PDIT00026D1SJE
Location: Ruthin
Salary: Grade 5 (£27,594 - £30,024 per annum)
Hours: 37 per week
Contract: Fixed Term until October 2026
Closing date: 7th October 2025

Our award winning ICT department have an exciting career opportunity available. We’re looking for someone who would enjoy working in a friendly and proactive team, and who is keen to progress their career.

You will be providing customers with expert advice and hands on assistance, as well as actively working to engage with new and emerging technologies to ensure our council is modern and tech-savvy.

With Denbighshire Council, you will have an employer with a keen interest in your continuing development, with excellent work-life balance ethics in place, and who rewards all employees with a range of benefits such as discounts at retailers, generous holiday provision, flexible working, and much more.

Appointment subject to Disclosure & Barring Service Check and satisfactory references.

For an informal discussion relating to the post, contact Adele Williams, Service Desk Manager, on 01824 706299, e-mail adele.williams@denbighshire.gov.uk


What makes Denbighshire County Council a great place to work?

We believe the hard work and commitment of our staff should be properly rewarded, so we offer a range of benefits to help our employees achieve a work/life balance, develop in their career, and we support them in their work.

• Flexible and agile working opportunities
• Generous annual leave entitlement starting at 26 days (plus bank holidays) rising with length of service to a total of 32 days
• Local Government Pension Scheme
• Focus on Employee Wellbeing and access to EAP (Employee Assistance Programme)
• Lifestyle Savings via DCC Rewards Direct (high street shopping, holidays, days out etc)
• Car salary sacrifice scheme and car leasing scheme
• Family friendly policies

How to Apply?

To apply for this exciting vacancy, please complete our online application form via the website, where you can also view the full job description and personal specification:

www.denbighshire.gov.uk/work-for-us

Please outline on your application form how you meet all the essential criteria for this position within your supporting statement.

Candidates must complete an application form on our website to be considered. We regret that we are unable to reply to all applications. If you have not received a reply within three weeks of the closing date, you must assume that you have not been short listed for interview.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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