Quality Assurance Service Manager
| Posting date: | 24 September 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Grade 15, £66,911 to £72,108 per annum |
| Hours: | Full time |
| Closing date: | 08 October 2025 |
| Location: | Isle Of Wight, South East England |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | Isle of Wight Council |
| Job type: | Permanent |
| Job reference: | 2025_1545 |
Summary
37 hours per week
Join Us in Making a Difference
Quality Assurance Service Manager – Children’s Social Care
Are you passionate about driving excellence in children’s social care? Do you want to be part of a bold and ambitious journey to transform services for children and families? If so, we invite you to bring your expertise and leadership to the Isle of Wight.
About Us – A Service on the Rise
We are 18 months into building a new Children’s Services on the Isle of Wight, following the conclusion of our 10-year partnership with Hampshire County Council. Since then, we’ve made significant progress, recognised through:
Ofsted focused visits (October 2024)
Peer reviews
Support and recognition from the Local Government Association
Our new senior leadership team is committed to creating a connected, child-centred directorate, where Children’s Social Care works hand-in-hand with Education, Inclusion, and Access services to improve outcomes for every child.
About the Role
As Quality Assurance Service Manager, you’ll lead our quality assurance function, ensuring high standards of safeguarding, practice, and service delivery. You’ll drive audit activity, performance analysis, and continuous improvement—embedding a culture of learning, accountability, and excellence.
You’ll manage:
The Complaints & LADO service
The Lead Independent Reviewing Officer
The Audit & Practice Improvement Officer
This is a pivotal role for someone with a strong background in children’s social care, a sharp analytical mind, and a deep commitment to improving lives through robust quality assurance.
Why Join Us?
Our Vision: Creating Change Together
Our Practice Model: Relational | Strengths-Based | Solution-Focused | Restorative
Our Culture: Inclusive, supportive, and ambitious
We believe that our staff thrive when they are valued, supported, and empowered. That’s why we invest in the right tools, conditions, and professional development to help you be your best.
The Isle of Wight – A Great Place to Work and Live
Whether you're relocating or already local, the Island offers a unique lifestyle—stunning natural beauty, a strong sense of community, and a real opportunity to make a difference in a place where your work truly matters.
Ready to Lead Change?
If you’re a Qualified and Experienced Social Worker registered with Social Work England, and ready to take the next step in your leadership journey, we’d love to hear from you.
Be part of something special. Join us in shaping the future of children’s services on the Isle of Wight.
We embody this model in all our relationships. We embrace an inclusive culture and will support you in your role and challenge you to be your best.
Join us in making a real difference in the lives of children on the Isle of Wight!
Join Us in Making a Difference
Quality Assurance Service Manager – Children’s Social Care
Are you passionate about driving excellence in children’s social care? Do you want to be part of a bold and ambitious journey to transform services for children and families? If so, we invite you to bring your expertise and leadership to the Isle of Wight.
About Us – A Service on the Rise
We are 18 months into building a new Children’s Services on the Isle of Wight, following the conclusion of our 10-year partnership with Hampshire County Council. Since then, we’ve made significant progress, recognised through:
Ofsted focused visits (October 2024)
Peer reviews
Support and recognition from the Local Government Association
Our new senior leadership team is committed to creating a connected, child-centred directorate, where Children’s Social Care works hand-in-hand with Education, Inclusion, and Access services to improve outcomes for every child.
About the Role
As Quality Assurance Service Manager, you’ll lead our quality assurance function, ensuring high standards of safeguarding, practice, and service delivery. You’ll drive audit activity, performance analysis, and continuous improvement—embedding a culture of learning, accountability, and excellence.
You’ll manage:
The Complaints & LADO service
The Lead Independent Reviewing Officer
The Audit & Practice Improvement Officer
This is a pivotal role for someone with a strong background in children’s social care, a sharp analytical mind, and a deep commitment to improving lives through robust quality assurance.
Why Join Us?
Our Vision: Creating Change Together
Our Practice Model: Relational | Strengths-Based | Solution-Focused | Restorative
Our Culture: Inclusive, supportive, and ambitious
We believe that our staff thrive when they are valued, supported, and empowered. That’s why we invest in the right tools, conditions, and professional development to help you be your best.
The Isle of Wight – A Great Place to Work and Live
Whether you're relocating or already local, the Island offers a unique lifestyle—stunning natural beauty, a strong sense of community, and a real opportunity to make a difference in a place where your work truly matters.
Ready to Lead Change?
If you’re a Qualified and Experienced Social Worker registered with Social Work England, and ready to take the next step in your leadership journey, we’d love to hear from you.
Be part of something special. Join us in shaping the future of children’s services on the Isle of Wight.
We embody this model in all our relationships. We embrace an inclusive culture and will support you in your role and challenge you to be your best.
Join us in making a real difference in the lives of children on the Isle of Wight!
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.