Sales and Marketing, Student Recruitment Officer
| Posting date: | 24 September 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 24 October 2025 |
| Location: | W8 4PL |
| Remote working: | On-site only |
| Company: | Ashbourne College |
| Job type: | Permanent |
| Job reference: |
Summary
Duties and Responsibilities
1 Student Recruitment & Outreach
1.1 Act as the first point of contact for enquiries and manage the end-to-end admissions journey.
1.2 Build and maintain strong relationships with educational agents, feeder schools, and families.
1.3 Support the organisation and delivery of open days, school tours, and induction events.
1.4 Collaborate on marketing initiatives to ensure admissions materials, website content, and social media reflect the College’s values.
2 Relationship Management & Student Support
2.1 Maintain strong relationships with students and their families.
2.2 Work closely with personal tutors and support staff to ensure students’ academic and personal wellbeing.
2.3 Support the organisation of extracurricular activities and social events to help students integrate.
3 Administrative Duties - Enquiries
3.1 Ensure we get students from enquiries to registration as smoothly as possible.
3.2 Determine the quality of an enquiry made through via email and phoning them or ensuring one of the Deputy Heads of Admissions follows-up.
3.3 Schedule in person and online interviews with the candidates and the Director of Studies in a timely manner, ensuring all internal calendars are updated.
3.4 Provide tours of the college to enquiries as required.
3.5 Store all documents for prospective and active students onto the relevant databases.
3.6 Draft EHCP responses after liaising with the Principal, Deputy Heads of Admissions, and the Safeguarding team. Once approved, it is your responsibility to send the response.
4 Administrative Duties - Student Registration
4.1 Once a student has accepted their place, ensure they have been assigned a student number. If a student’s information changes between the time they applied and when they register, forward them to the Compliance team.
4.2 Send out welcome emails to the newly registered students and their parents.
4.3 Request references and Child Protection files from the students’ previous schools. For students starting in September, this process should be started by the 1st July. For students starting in January, this should be requested immediately.
4.4 Inform the Registration Team when there are any immediate start students who accept a place at the college.
5 Administrative Duties - Agents
5.1 Check all agent agreements are stored in the appropriate databases and are in date. Follow up where needed if an agreement has expired.
5.2 Add new agents to the internal database.
5.3 Contact all references for new agents and upload them to the internal database.
5.4 Send agent agreements once all references are in place and upload them to the internal database.
6 General Responsibilities
6.1 Attend and actively contribute to department and staff meetings.
6.2 Attend and contribute to Student, Parent, Teacher trainings, education events, and Open Day events as required.
6.3 Build and foster relationships characterised by kindness, care, empathy, and respect with colleagues, students and families.
6.4 Undertake any other reasonable duties as may be assigned by senior members of staff, and demonstrate a willingness to be flexible in carrying them out.
Person Specification
1 Qualifications, skills and experience - required
1.1 Previous experience in school admissions, student recruitment, customer service, sales, marketing, or a client-facing role.
1.2 Excellent verbal and written communication skills with the ability to build rapport quickly and build lasting relationships.
1.3 Demonstrate a proactive, solutions-focused mindset with a positive and resilient approach to challenges. Must be willing to go the extra mile when needed and show initiative in overcoming obstacles.
1.4 Must be open to feedback and have a desire to always want to improve performance.
1.5 Organised, proactive, and committed to student success.
1.6 Be a reflective practitioner open to others' perspectives.
1.7 Embody collaboration with enthusiasm for working alongside colleagues.
2 Qualifications, skills and experience - desirable
2.1 Familiarity with the UK independent school sector.
2.2 Fluency in additional languages
Please note that this role does not offer visa sponsorship at this time.
1 Student Recruitment & Outreach
1.1 Act as the first point of contact for enquiries and manage the end-to-end admissions journey.
1.2 Build and maintain strong relationships with educational agents, feeder schools, and families.
1.3 Support the organisation and delivery of open days, school tours, and induction events.
1.4 Collaborate on marketing initiatives to ensure admissions materials, website content, and social media reflect the College’s values.
2 Relationship Management & Student Support
2.1 Maintain strong relationships with students and their families.
2.2 Work closely with personal tutors and support staff to ensure students’ academic and personal wellbeing.
2.3 Support the organisation of extracurricular activities and social events to help students integrate.
3 Administrative Duties - Enquiries
3.1 Ensure we get students from enquiries to registration as smoothly as possible.
3.2 Determine the quality of an enquiry made through via email and phoning them or ensuring one of the Deputy Heads of Admissions follows-up.
3.3 Schedule in person and online interviews with the candidates and the Director of Studies in a timely manner, ensuring all internal calendars are updated.
3.4 Provide tours of the college to enquiries as required.
3.5 Store all documents for prospective and active students onto the relevant databases.
3.6 Draft EHCP responses after liaising with the Principal, Deputy Heads of Admissions, and the Safeguarding team. Once approved, it is your responsibility to send the response.
4 Administrative Duties - Student Registration
4.1 Once a student has accepted their place, ensure they have been assigned a student number. If a student’s information changes between the time they applied and when they register, forward them to the Compliance team.
4.2 Send out welcome emails to the newly registered students and their parents.
4.3 Request references and Child Protection files from the students’ previous schools. For students starting in September, this process should be started by the 1st July. For students starting in January, this should be requested immediately.
4.4 Inform the Registration Team when there are any immediate start students who accept a place at the college.
5 Administrative Duties - Agents
5.1 Check all agent agreements are stored in the appropriate databases and are in date. Follow up where needed if an agreement has expired.
5.2 Add new agents to the internal database.
5.3 Contact all references for new agents and upload them to the internal database.
5.4 Send agent agreements once all references are in place and upload them to the internal database.
6 General Responsibilities
6.1 Attend and actively contribute to department and staff meetings.
6.2 Attend and contribute to Student, Parent, Teacher trainings, education events, and Open Day events as required.
6.3 Build and foster relationships characterised by kindness, care, empathy, and respect with colleagues, students and families.
6.4 Undertake any other reasonable duties as may be assigned by senior members of staff, and demonstrate a willingness to be flexible in carrying them out.
Person Specification
1 Qualifications, skills and experience - required
1.1 Previous experience in school admissions, student recruitment, customer service, sales, marketing, or a client-facing role.
1.2 Excellent verbal and written communication skills with the ability to build rapport quickly and build lasting relationships.
1.3 Demonstrate a proactive, solutions-focused mindset with a positive and resilient approach to challenges. Must be willing to go the extra mile when needed and show initiative in overcoming obstacles.
1.4 Must be open to feedback and have a desire to always want to improve performance.
1.5 Organised, proactive, and committed to student success.
1.6 Be a reflective practitioner open to others' perspectives.
1.7 Embody collaboration with enthusiasm for working alongside colleagues.
2 Qualifications, skills and experience - desirable
2.1 Familiarity with the UK independent school sector.
2.2 Fluency in additional languages
Please note that this role does not offer visa sponsorship at this time.