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Pharma Services Key Account Manager

Job details
Posting date: 23 September 2025
Salary: Not specified
Additional salary information: Competitive
Hours: Full time
Closing date: 22 October 2025
Location: Runcorn, Borough of Halton, WA7 3DJ
Company: Phoenix Medical Supplies
Job type: Permanent
Job reference: kal-PHOENIXMedicalSuppliesLimited-45376-66528-en

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Summary

Job Title: Key Account Manager (Pharma)
Location: Field Based
Salary: Competitive (based on experience)
Working Pattern: Full-time, Permanent

About Us:

PHOENIX Medical Supplies is a leading provider of healthcare solutions, working in partnership with pharmaceutical, medical device, and healthcare manufacturers to deliver services that improve patient care across the UK. Our Pharma Services team plays a key role in delivering innovative commercial solutions and building long-term partnerships, ensuring sustainable growth and value for both our clients and our business.

Key Responsibilities:
  • Act as the central interface between PHOENIX and key manufacturer clients, managing and developing strategic accounts.

  • Deliver revenue, EBIT, and cost targets for the Pharma Services channel while growing market share profitably.

  • Support, develop, and retain manufacturer clients, ensuring their needs are met and long-term relationships are built.

  • Lead the implementation and delivery of client promotional programmes, tender responses, and commercial proposals.

  • Represent PHOENIX at industry and representative meetings to promote our proposition.

  • Work cross-functionally with internal teams to implement solutions that retain existing business and capture new opportunities.

  • Desirable, but not essential - Experience dealing with Branded Pharmaceutical manufacturers
What We’re Looking For:
  • Proven experience in client management, with strong commercial acumen and influencing skills.

  • Experience managing partnership plans and developing propositions with key stakeholders.

  • Strong understanding of the pharmaceutical sector or other regulated B2B supply chains.

  • Experience delivering business plans, commercial tenders, and partnership programmes.

  • Ability to lead and motivate cross-functional teams, including at senior management and board level.

  • Graduate-level education (ABPI qualification and/or project management certification desirable).

What We Offer:
  • 25 days (pro rata) annual leave plus bank holidays, increasing with length of service

  • Medicash – a health cash plan to support everyday healthcare costs (e.g. eyecare, prescriptions)

  • iTrent Financial Wellbeing – an app to help manage and access your pay flexibly

  • High street discounts and offers

  • Employee Assistance Programme (EAP)

  • Contributory Pension Scheme

  • Fully funded accredited training programmes through the Apprenticeship Scheme

INDPMS

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