Scheme Manager
| Posting date: | 23 September 2025 |
|---|---|
| Salary: | £17.0 to £19.5 per hour |
| Additional salary information: | £17-£19.50 per hour |
| Hours: | Full time |
| Closing date: | 30 September 2025 |
| Location: | Liverpool, Merseyside, L3 9SJ |
| Company: | Hays Specialist Recruitment |
| Job type: | Temporary |
| Job reference: | 4727013_1758623617 |
Summary
We're looking to recruit a Scheme Manager in Liverpool to support our client on a temporary basis initially for 3 months.
This is a 37 hour per week role, where you will split your time between two of our clients' sheltered housing schemes for residents aged 55+, delivering high-quality housing management services and empowering customers to remain independent.
Your new role
- Act as first point of contact for all customers and visitors, responding to any queries and triaging frontline housing management issues, signposting to specialist teams where appropriate.
- Resolve low-level tenant disputes, liaising with the Enforcement or Neighbourhoods team where required
- Carry out daily wellbeing checks and respond to emergency calls
- Assist with tenancy sustainment, digital access and benefit applications
- Support new resident inductions and promote independent living
- Conduct risk and needs assessments for new lettings, and review current risk/needs assessments for residents already in properties.
- Conduct routine health and safety inspections, fire alarm tests, monitor communal areas, assist with logging repairs and coordinate with contractors.
- Identify and report any safeguarding concerns, and support residents with referrals for aids, adaptations and assistive technology.
What you'll need to succeed
- Proven experience in a frontline housing management role, ideally having worked with over 55s and vulnerable tenants of social housing
- Strong communication and interpersonal skills
- Good knowledge and understanding of housing legislation and best practice
- Ability to work well independently on own initiative
What you'll get in return
- Weekly pay
- Competitive hourly rates
- Option to be paid PAYE or Umbrella
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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