Lead Support Worker (Male Domestic Abuse)
| Posting date: | 23 September 2025 |
|---|---|
| Salary: | £30,520.00 per year |
| Hours: | Full time |
| Closing date: | 07 October 2025 |
| Location: | Cardiff, Cardiff County |
| Remote working: | On-site only |
| Company: | Pobl Group |
| Job type: | Permanent |
| Job reference: | 509379 |
Summary
At Pobl Group, this role is best known as Lead Project Worker. Our Cardiff male Temporary Supported Accommodation service in Cardiff has opportunity for a Lead Project Worker to join their well-established team on a Full-time (37 hrs), permanent basis. It’s a challenging yet very rewarding opportunity. If you have the passion and motivation to work with those who have been victims of domestic abuse, then please read on…
It is essential that the successful candidate has a driver’s licence and access to a vehicle, or is currently learning to drive.
What is great about the role?
Our fantastic team in Cardiff provide temporary supported accommodation for males who have experienced domestic abuse. Our focus is to provide a safe environment in which to deliver support to develop people’s skills and confidence, engage with relevant specialist services appropriate to the individual’s needs and encourage independence. Our clients are 16+, male, motivated to change and willing to engage with solutions focused, housing related support.
Our focus as a service is to support our customers in leading successful and independent lives and to feel safe in their homes and communities. You will motivate and encourage clients to participate in the community and to promote the achievement of life skills and social skills. You will work flexibly as part of a team to develop, implement and review support plans and risk management plans based on individual needs, preferences and aspirations. You will work closely with partner agencies, including local authorities, social and private landlords, to investigate sustainable, affordable housing options.
Duties include:
Offering appropriate levels of support in a sensitive manner, considering the emotional and intellectual needs of the client, respecting their choice and privacy.
Undertake assessment of client needs, risks, and suitability to be allocated a place in the service and if not eligible to refer on to a more appropriate service.
Liaise and work closely with other agencies and professionals
Liaise and advocate on behalf of our clients
To be responsible for managing individual client case management files and to put a Safety plan in place relative to the victim and their family; have overall responsibility for updating and maintaining these.
To promote and be guided by the SafeLives Domestic Abuse Stalking and Harassment Risk Identification Checklist (DASH RIC). To recognise that this is a common tool that should be used by all practitioners.
To provide housing related support that is safety specific, and sign post the individual to other agencies that will help sustain their tenancy or source appropriate accommodation. To facilitate access to appropriate accommodation/ a change of address that is safety driven.
To work with the individual on the cycle of change and to regularly practise that a victim should never be forced to engage with a process that they are not comfortable with.
Carry out all necessary administrative tasks in relation to the job; ensuring all client file notes, support plans and risk assessments are kept up-to-date.
Who are we looking for?
The post holder will be an experienced IDVA/ISVA or have experience of working with victims of Domestic Abuse and be willing to work towards relevant IDVA/ISVA qualification. A good understanding of housing related support and welfare benefits or awareness of issues faced by people at risk of homelessness would be extremely useful in the role.
You need to be reliable because people are depending on you. You also need to be a great communicator, both verbally and in writing and have basic IT and numerical skills. You will also have great organisation skills in order to effectively manage your own case load.
Please see the job description for further information and person specification.
What are the pay and benefits?
This is a full time (37 hours), permanent role.
The salary for this role is £30,520.00
26 days holiday entitlement plus Bank holidays
Pension scheme
Sick Pay
Enhanced DBS which we will pay for.
Mileage is paid at 45p per mile
Colleague Referral Scheme (£250 per referral)
Time for Talking – a free counselling service
Training and progression opportunities
FREDIE
At Pobl Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity at Pobl Group, and we encourage you to apply now.
If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, please contact support.talent@poblgroup.co.uk
What do you need to do now?
If you have the skills and experience required to be our next difference maker, please apply now. We occasionally close a vacancy before the end date as we actively review our applications and will sometimes progress to interview very quickly, we would love to hear from you so please apply now to start your Pobl journey.
It is essential that the successful candidate has a driver’s licence and access to a vehicle, or is currently learning to drive.
What is great about the role?
Our fantastic team in Cardiff provide temporary supported accommodation for males who have experienced domestic abuse. Our focus is to provide a safe environment in which to deliver support to develop people’s skills and confidence, engage with relevant specialist services appropriate to the individual’s needs and encourage independence. Our clients are 16+, male, motivated to change and willing to engage with solutions focused, housing related support.
Our focus as a service is to support our customers in leading successful and independent lives and to feel safe in their homes and communities. You will motivate and encourage clients to participate in the community and to promote the achievement of life skills and social skills. You will work flexibly as part of a team to develop, implement and review support plans and risk management plans based on individual needs, preferences and aspirations. You will work closely with partner agencies, including local authorities, social and private landlords, to investigate sustainable, affordable housing options.
Duties include:
Offering appropriate levels of support in a sensitive manner, considering the emotional and intellectual needs of the client, respecting their choice and privacy.
Undertake assessment of client needs, risks, and suitability to be allocated a place in the service and if not eligible to refer on to a more appropriate service.
Liaise and work closely with other agencies and professionals
Liaise and advocate on behalf of our clients
To be responsible for managing individual client case management files and to put a Safety plan in place relative to the victim and their family; have overall responsibility for updating and maintaining these.
To promote and be guided by the SafeLives Domestic Abuse Stalking and Harassment Risk Identification Checklist (DASH RIC). To recognise that this is a common tool that should be used by all practitioners.
To provide housing related support that is safety specific, and sign post the individual to other agencies that will help sustain their tenancy or source appropriate accommodation. To facilitate access to appropriate accommodation/ a change of address that is safety driven.
To work with the individual on the cycle of change and to regularly practise that a victim should never be forced to engage with a process that they are not comfortable with.
Carry out all necessary administrative tasks in relation to the job; ensuring all client file notes, support plans and risk assessments are kept up-to-date.
Who are we looking for?
The post holder will be an experienced IDVA/ISVA or have experience of working with victims of Domestic Abuse and be willing to work towards relevant IDVA/ISVA qualification. A good understanding of housing related support and welfare benefits or awareness of issues faced by people at risk of homelessness would be extremely useful in the role.
You need to be reliable because people are depending on you. You also need to be a great communicator, both verbally and in writing and have basic IT and numerical skills. You will also have great organisation skills in order to effectively manage your own case load.
Please see the job description for further information and person specification.
What are the pay and benefits?
This is a full time (37 hours), permanent role.
The salary for this role is £30,520.00
26 days holiday entitlement plus Bank holidays
Pension scheme
Sick Pay
Enhanced DBS which we will pay for.
Mileage is paid at 45p per mile
Colleague Referral Scheme (£250 per referral)
Time for Talking – a free counselling service
Training and progression opportunities
FREDIE
At Pobl Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity at Pobl Group, and we encourage you to apply now.
If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, please contact support.talent@poblgroup.co.uk
What do you need to do now?
If you have the skills and experience required to be our next difference maker, please apply now. We occasionally close a vacancy before the end date as we actively review our applications and will sometimes progress to interview very quickly, we would love to hear from you so please apply now to start your Pobl journey.