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Ward Clerk

Job details
Posting date: 23 September 2025
Salary: £26,510 per year
Additional salary information: Competitive
Hours: Full time
Closing date: 22 October 2025
Location: North West, OL8 2QH
Company: Cygnet
Job type: Permanent
Job reference: 42053

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Summary

We are looking for a friendly, professional Ward Clerk with a passion for making a difference to others.

You’ll be working full time 40 hours a week at Cygnet Kenney House, helping ensure the smooth and safe management of our care.

Cygnet Kenney House is our new hospital for women, located in Oldham. The services provide a safe and secure care pathway for women with mental health need and are now open.

We have collaborated with the NHS to develop services to support women from the North West to be treated closer to home. There are three wards at Cygnet Kenney House; Billington Ward, a 12 bed specialist Psychiatric Intensive Care Unit (PICU), Baldock Ward, a 16 bed Acute service and Harben Ward, a 16 bed mental health rehabilitation and recovery service.

The PICU and Acute environments offer rapid access to care, supporting women to move quickly and safely through to the most appropriate and least restrictive setting. The mental health rehabilitation and recovery ward (level 2) supports individuals moving on from the Acute ward, as well as external referrals from other services such as secure, CAMHS, and more.

With us, you’ll have the chance to progress your career in a vibrant, supportive culture tailored to help you thrive.

At Cygnet, our perks go way beyond pension schemes and excellent professional development.

You’ll also enjoy shopping, travel and leisure discounts – as well as a range of healthcare and financial benefits – to support you to be happy both in and out of work.

Apply now to enjoy excellent career prospects while being part of an organisation that cares about helping people.

Your day-to-day...

Assist clinical staff in ward administration
Ensuring accurate recording & circulation of information
File all patient case notes & conduct regular audits to ensure all paperwork is up to date
Complete all ward filing in line with Cygnet policies
Answer telephone, cover reception & undertake other administrative duties as required
Ensure that reports are submitted on time & that care plans are accurate & up to date
Liaise with medical secretaries to ensure timely submission of reports

Why Cygnet? We’ll offer you…

Strong career progression opportunities
Expert supervision & support
Pension scheme
“Cycle to work” scheme & employee discount saving

You are...

Experienced in administration in a fast-paced hospital environment
Organised, diligent & can strictly adhere to processes & procedures
Knowledgeable of mental health & patient confidentiality issues
Skilled at inputting, pulling & analysing data using Microsoft Excel
Proficient in Microsoft Word, PowerPoint, etc
An excellent verbal & written communicator with strong interpersonal skills
Able to swiftly solve problems & work under pressure without compromising quality

Successful candidates will be required to undergo an enhanced DBS check.

Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. In this role you’ll have the chance to make a real impact on patients, service users & their families.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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