Radiotherapy Co-ordinator Team Leader (XN03)

Posting date:	23 September 2025
Salary:	£24,937.00 to £26,598.00 per year
Additional salary information:	£24937.00 - £26598.00 a year
Hours:	Full time
Closing date:	14 October 2025
Location:	Leeds, LS9 7TF
Company:	NHS Jobs
Job type:	Permanent
Job reference:	C9298-ONC-0558

Summary

Principal Duties and Responsibilities Staff Supervision Coordinate the day to day activities of a team of coordinators. To maintain regular communications with all staff to ensure they all receive and participate in briefings and are aware of knowledge and information relating to them and their role. To be actively involved in the recruitment process. Continually review staffing levels and ensure there is adequate cover for staff during periods of absence or flexible working practices in order to maintain a quality service. Train and supervise members of staff in all aspects of the coordinator role and exceptional customer service, motivating, improving performance and promoting team values to achieve required outcomes. Contribute to the identification and planning of development needs for the team and individuals. Contribute to the assessment of staff performance against objectives and be responsible for the performance development reviews of individuals. On a day to day basis support individual learning and development. Service Management Be responsible for the implementation of Trust procedures and protocols within the department. Ensure the reception areas and appropriate appointment systems are managed in accordance with Trust and Patient Access Policies and within specialty guidelines. Ensure that information on the relevant administration systems (e.g. Mosaiq, PPM) is recorded in an accurate and timely manner. To be receptive to and assist in, the development and introduction of new ways of working. Ensure that joint working and close cooperation is developed with other departments. Undertake monitoring of performance to ensure high quality service delivery. Respond effectively to telephone communications in a polite and helpful manner, observing the need for discretion and courtesy. Take responsibility for returning any follow-up calls as necessary. Support the induction process for all new clerical officers and work with the Outpatient Coordinator to develop refresher programmes/updates for existing staff. Respect patient Confidentiality and be aware of the Data Protection Act and Caldicott Guidelines. Responsible for ordering stock/stock control - liaise closely with department administrator. Any other duties, which may be required as determined by the Outpatient Co-ordinator or the Outpatient Site Manager. 5. THE LEEDS WAY VALUES Our values are part of what make us different from other trusts, so we see this as a strength, as well as a responsibility. They have been developed by our staff and set out what they see as important to how we work. Our five values are: Patient-centred Collaborative Fair Accountable Empowered All our actions and endeavours will be guided and evaluated through these values Infection Control The jobholder must comply at all times with the Leeds Teaching Hospitals NHS Trust Infection Control policies, in particular by practising Universal Infection Control Precautions. Hand hygiene must be performed before and after contact with patients and their environment. Health and Safety / Risk Management All staff are responsible for working with their colleagues to maintain and improve the quality of services provided to our patients and other service users. This includes complying at all times with the Leeds Teaching Hospitals NHS Trust Policies, including Health and Safety policies, in particular by following agreed security and safer working procedures, and reporting incidents using the Trust Incident Reporting system. Equality and Diversity The jobholder must comply with all policies and procedures designed to ensure equality of employment and that services are delivered in ways that meet the individual needs of patients and their families. No person whether they are staff, patient or visitor should receive less favourable treatment because of their gender, ethnic origin, age, disability, sexual orientation, religion etc. Training and Personal Development The jobholder must take responsibility in agreement with his/her line manager for his/her own personal development by ensuring that Continuous Professional Development remains a priority. The jobholder will undertake all mandatory training required for the role. Communications and Working Relationships It is essential that the Supervisor maintains and develops good working relationships with all staff. This will involve considerable liaison with consultants, nursing staff, managers, medical secretaries, and patient administration staff throughout the Trust. The post holder will be required to liaise and communicate clearly and professionally with cancer patients (many of which are elderly, frail or confused), carers, and departmental staff at all levels, including Consultant Oncologists. Special Working Conditions i) Physical Effort: Office based and regular use of a VDU and display screen equipment. Moderate physical effort (moving patients on trolleys, wheelchairs, with hoists etc.) is required on an occasional basis (could be several times per shift). ii) Mental Effort: Frequent requirement for concentration working to departmental deadlines and service level agreements. iii) Emotional Effort: The post holder will have direct contact with cancer patients and is required to recognize and ease distress of them. Occasionally, these patients will be terminally ill. Additionally, post holder will have occasional exposure to emotional situations when dealing with staffing issues. iv) Working Conditions: The role involves a proportion of time in VDU usage (approximately 50%), one-to one situations with patients (30%), with the remainder split between administration, restocking, telephone communications and supporting staff appropriately. In dealing with patients (dressing, helping with toilet issues, attending patients on trolleys) the post holder will occasionally have direct contact with bodily fluids, soiled linen, smells etc