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Access to Health Records Clerical Officer

Job details
Posting date: 23 September 2025
Salary: £24,937.00 to £26,598.00 per year
Additional salary information: £24937.00 - £26598.00 a year
Hours: Full time
Closing date: 28 September 2025
Location: Halifax, HX3 0PW
Company: NHS Jobs
Job type: Contract
Job reference: C9372-25-0608

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Summary

Assist other medical and administrative staff with advice and guidance on the General Data Protection Regulation and the Access to Health Records Act 1990 where applicable. Use Mail merge processes to send out letters from the database.Undertake the relevant training to ensure you have the correct skills and knowledge to investigate and be proficient in the use of an extensive range of Trust I.T systems relevant to obtain Subject Access Request Information i.e. EDMS, EPR, historic EDIS, historic PAS, CRIS, Athena etc. Compile information into folders on the shared drive.Tailoring each individual subject access request in relation to the information requested. This will sometimes involve analysing several systems and paper medical records to identify the specific information required. Scrutinize medical records which may involve reviewing complex and distressing information sometimes including graphic/disturbing images. This can be time intensive work requiring high levels of concentration using your judgement regarding particularly sensitive data and highlighting this to the relevant clinician before releasing the medical records. Attention to detail required for reviewing, checking, and collating the requested information and identifying all the correct documents, making preliminary checks for third party, and/or safeguarding records or misfiled or sensitive data, bringing it to the attention of the relevant clinician/s or allied health professionals if identified prior to their checks. This can be time extensive and will require a high level of concentration. Be responsible to actively locate any missing information to prevent breaches under the General Data Protection Regulation. Liaise with, solicitors or other agencies if there is the potential to breach this deadline. Liaise with other stakeholders where a subject access request involves more than one service (e.g., Safeguarding, Complaints, e-mails etc) and where necessary, to collate data provided by these services and merge these with other documents to be disclosed to the requester. In accordance with GDPR this can fall outside of the Health Record, e.g. Human resource records, I.T logs of staff access to different systems or e-mails.

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