Local Housing Manager - Plymouth
| Posting date: | 22 September 2025 |
|---|---|
| Salary: | £17.7 per hour |
| Additional salary information: | £17.70 Per Hour |
| Hours: | Part time |
| Closing date: | 22 October 2025 |
| Location: | Plymouth, Devon, PL1 1HY |
| Company: | Hays Specialist Recruitment |
| Job type: | Temporary |
| Job reference: | 4725386_1758529739 |
Summary
Your new company
Are you passionate about making a difference in the lives of older people? Do you thrive in a varied, people-focused role where no two days are the same? We are looking for a Local Housing Manager to join our Retirement Living team!
Your new role
As a Local Housing Manager, you will be at the heart of our Retirement Living scheme, providing high-quality, customer-focused housing and support service to residents. You'll ensure the building is safe and welcoming, support residents to live independently, and foster a vibrant community atmosphere.
Key Responsibilities
- Deliver a professional, effective housing and support service to residents.
- Ensure all compliance, health & safety checks, and audits are completed and acted upon.
- Manage reactive repairs, planned maintenance, and local contractors (gardening, cleaning, etc.).
- Oversee void management, ensuring properties are let efficiently and to a high standard.
- Organise and facilitate events and activities to reduce social isolation and encourage community engagement.
- Respond to anti-social behaviour, complaints, and safeguarding concerns in line with policy.
- Support residents with tenancy sustainment, welfare benefits, and signposting to external agencies.
- Maintain accurate records and ensure GDPR compliance.
- Assist with recruitment, induction, and line management of staff (where applicable).
What you'll need to succeed
- Essential: Excellent standard of reading, writing, and numeracy. Competent ICT user.
- Desirable: Experience in social housing, especially with older people or vulnerable groups (dementia, mental health, etc.).
- Strong communication, mediation, and relationship-building skills.
- Able to manage conflicting priorities and remain calm under pressure.
- Committed to equality, diversity, health & safety, and excellent customer service.
- Able to access all areas of the building (including stairs) and travel to other sites as required.
- Satisfactory Enhanced DBS check required.
Qualifications
- CIH Level 3 or 4 (desirable, not essential).
What you'll get in return
- A varied, rewarding role with a real impact on residents' lives.
- Supportive team environment and ongoing training.
- Opportunities for professional development.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk