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Contract Officer

Job details
Posting date: 22 September 2025
Salary: £31,049.00 to £37,796.00 per year
Additional salary information: £31049.00 - £37796.00 a year
Hours: Full time
Closing date: 05 October 2025
Location: West Bromwich, B71 4HJ
Company: NHS Jobs
Job type: Permanent
Job reference: C9225-25-0469

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Summary

To support the effective contractual management of a portfolio of referral location providers with the direction from the departmental managers and Contracts Manager. Monitoring and report the progress of the financial, activity, quality aspects of contracts and associated workstreams, tracking of milestones, KPIs and reporting of key risks. Support operational, managerial and corporate colleagues in the management of their contracts and act as a centre of excellence on SLA-related topics. Ensure effective engagement and working relationships with laboratory customers and other contractor representatives to ensure performance monitoring of contracts is undertaken and recorded in line with appropriate regulations and frameworks. Prepare and collate the information required for regular contract performance meetings and reports highlighting areas of risk and concern, including outcomes data. Support departmental managers across a wide range of internal / external meetings and working groups. Provide effective administration cover and flexible support to the wider Specialist Chemistry team, including maintenance of office processes and protocols and develop maintain the contracts database. Take responsibility for the efficient organisation and maintenance of a centralised computer-based quality management system (QMS) Q-Pulse for all contracts held. Support the administration of contract versions and facilitate and track the issue of contracts for signing. Ensure the integrity of the Specialist Chemistry Team by maintaining a professional manner and ensure all contacts with internal and external stakeholders are in a professional and welcoming manner. Develop a good working knowledge of contracts held by the department and sources of information to be able to respond to queries where required.

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