Band 6 - Deputy Service Manager, Medicine
| Posting date: | 22 September 2025 |
|---|---|
| Salary: | £40,617.00 to £48,778.00 per year |
| Additional salary information: | £40617.00 - £48778.00 a year |
| Hours: | Full time |
| Closing date: | 03 October 2025 |
| Location: | Watford, WD18 0HB |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9360-25-0514 |
Summary
This role is forThe successful candidate will provide:Operational oversightBy managing day-to-day operational issues in the assigned specialties. Ensuring alignment with departmental policies, procedures, and SOPs.Team Management:Line management of administrative and clerical staff, including recruitment, training, performance management, and appraisals.Performance Monitoring:Tracking performance against key metrics (e.g., PTL, 18-week waits, cancer targets).Identifying gaps in capacity and developing mitigation strategies.Capacity Management:Supporting the Service Manager in maintaining sufficient activity and capacity within services.Adjusting clinic templates and theatre sessions based on service needs.Staffing and Recruitment:Managing requests for temporary or bank staff within the specialties.Ensuring medical rotas are reviewed and covered adequately in line with the division processesComplaint and Incident Management:Coordinating responses to PALS complaints and investigationsManaging incident records and ensuring proper documentation on systems like DATIX.Financial Engagement:Attending finance meetings to gain experience in financial management for services.Managerial Support:Providing cover for the Service Manager and assisting the management team when needed.Additional Duties:Performing other tasks as requested by higher management, including ensuring proper cover for medical rotas and additional sessions for junior and consultant doctors.