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Medical Receptionist

Job details
Posting date: 19 September 2025
Salary: Not specified
Additional salary information: Negotiable
Hours: Full time
Closing date: 03 October 2025
Location: Hetton le Hole, DH5 9EZ
Company: NHS Jobs
Job type: Permanent
Job reference: A3531-25-0003

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Summary

To support the team to ensure an effective, efficient and caring service is provided to all of our patients. Duties to include: Processing of telephone and e-consults for appointments. Answer incoming phone calls, transferring calls or dealing with the callers request appropriately. Signposting patients to best meet their needs. Initiating contact with and responding to, requests from patients, team members and external agencies. Clinical coding data on EMIS Web. Inputting data into patients healthcare records as necessary. Managing all queries as necessary in an efficient manner. Maintaining a clean, tidy, effective working area at all times. Providing administrative support to all of the team as required. Scanning documents into patients records. Processing of repeat prescription requests. Observing Health and Safety guidelines. Any other erasonable duties requested by management.

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