Service Manager
| Posting date: | 19 September 2025 |
|---|---|
| Salary: | £45,000.00 to £50,000.00 per year |
| Additional salary information: | £45000.00 - £50000.00 a year |
| Hours: | Full time |
| Closing date: | 05 October 2025 |
| Location: | Hartlepool, TS24 7PT |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | B0524-25-0039 |
Summary
In accordance with service requirements, you will: Manage the day-to-day, operational elements of our sexual health services, including the clinics, outreach teams, and helpline. Work in conjunction with clinical team to ensure the delivery of high-quality clinical services. Work as part of a multidisciplinary team, providing direction support, and professional development opportunities for colleagues from across the team. Coordinate a variety of relevant programmes, such as the National Chlamydia Screening Programme (NCSP), C-Card Scheme, and youth engagement initiatives. Contribute to service-wide budget management, with a view to delivering cost effective services. Oversee line management responsibilities for relevant team members, including: Performance management Appraisals Sickness and absence management Personal development plans Professional development, and Annual leave Oversee data collection, analysis, and reporting, to inform service improvements and meet contractual obligations. Work with the Clinical Leadership team to ensure our services meet clinical governance, safeguarding, and care quality standards. Contribute to financial planning, including Cost Improvement Programmes (CIPs). Effectively engage all organisations across the Alliance Partnership to ensure appropriate levels of input into service development. Liaise with all Alliance partners, commissioners, local authorities, community partners, and service users, to shape and inform service delivery. Foster a culture of innovation and continuous improvement aligned with organisational goals. Professional Development Keep up to date with all mandatory training to ensure compliance and competence. Attend training courses in house, online, and externally, to develop expertise and further knowledge. Take responsibility for updating, documenting and maintaining your own knowledge and skills framework, and sharing professional development with Teesside Together. Express needs or desire for further training and work within own remit at all times. Participate in appraisals, performance reviews and professional development plans on an ongoing basis with Teesside Together when required.Equality & Diversity Ensure all patient groups accessing the service receive a safe, welcoming, non-judgemental, and confidential service. Support our culture, which promotes equality and values diversity. Be aware of, and committed to, our equality and diversity policies, and actively promote equality and diversity issues relevant to the post. Through your own actions and the example you provide to others, uphold the principle that all co-workers, patients, and visitors have the right to be treated equally and with respect. Ensure that individuals are given equal access to care and services.