FOI and Access to Health Records Manager
| Posting date: | 18 September 2025 |
|---|---|
| Salary: | £38,682.00 to £46,580.00 per year |
| Additional salary information: | £38682.00 - £46580.00 a year |
| Hours: | Full time |
| Closing date: | 02 October 2025 |
| Location: | Coventry, CV2 2DX |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9218-25-1015 |
Summary
Ensure that requests for information are managed in accordance with statutory obligations, national and local standards and support the Trusts business, clinical and operational needs, ensuring a problem-solving approach is always employed. Support the Associate Director of Information Governance in providing an advisory function to the Trust for internal / external queries in relation to DPA, AHRA and FOI. Support the Corporate Affairs team in ensuring that the Trusts publication scheme for Freedom of Information requests is up to date and in line with requirements. Manage the FOI and A2HR team; provide effective line management for staff, organise their workloads ensuring targets are met, take responsibility for staff performance including all aspects of leave and absence management, recruitment and selection, and ensure resources stay within budgets. Manage the education, training and development of all staff in the FOI and A2HR team and undertake personal development reviews / appraisals identifying training needs and keep an accurate record of all staff reviews. Manage and contribute to projects that involve FOI and/or A2HR ensuring that project documentation is created and maintained to the required standard. Manage and respond to FOI and/or A2HR complaints from patients by working cohesively with other departments across the Trust ensuring the Trusts duty of candour is upheld. Communicate effectively with patients in writing and over the phone. Actively work with managers and other stakeholders internally and externally to ensure that the Trusts FOI and A2HR processes meet the objectives of the organisation. Effectively network with all staff in the Trust to provide accurate and thorough advice regarding FOI and Access to Health Records requests. Keep abreast of all best practice guidance, codes of conduct and legislation relevant to FOI and Access to Health records issues. For further details of the role please see the attached job description.