Pharmacy QC Service Manager (SQCL) | North Tees and Hartlepool NHS Foundation Trust
| Posting date: | 18 September 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £64,455 - £74,896 per annum |
| Hours: | Full time |
| Closing date: | 18 October 2025 |
| Location: | Stockton on Tees, TS19 8PE |
| Company: | North Tees & Hartlepool NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 7441647/345-PHA7441647 |
Summary
This advert may close early due to high volume of applications.
This service manager post will provide the day to day operational leadership and management required for the day to day delivery of all services from pharmacy Stockton Quality Control Laboratory (SQCL).
SQCL is the largest NHS regional QC service delivering services across NENC but also to other parts of the UK. This includes to NHS and private customers.
The post holder will ideally have specialist knowledge in pharmaceutical Quality Assurance and will require operational expertise and extensive experience of delivery of technical and professional services.
Advert may close once sufficient number of applications is reached
Responsible for all operational aspects of services across the department, the post holder will monitor performance through agreed KPIs, ensure staff competence and development for robust delivery of all services, and ensure all risks to service are logged, mitigated and managed via trust governance systems and processes.
Leadership and management of a team will be the fundamental part of this role. Coupled with technical expertise this will be key in ensuring the service delivery is responsive, collaborative and transparent.
South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust now form University Hospitals Tees and as such you may be required to work at any site across both Trusts.
At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.
We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition – a note of thanks, Managers Awards, Shining Stars and Service Awards.
We recruit for values and “Together we are North Tees & Hartlepool
Working closely with the business and customer services leads and the quality lead will be essential, as will motivating and developing the senior management within the service as well as inspiring the whole QC team to develop and deliver a service fit for the current and future needs of all customers.
The post holder will need to work closely with the Chief Pharmacist and be part of the Senior Pharmacy Leadership Team (SPLT).
If you feel you meet these requirements please contact us on the details below for a visit and chat.
Please see detailed Job Description for full details of the role.
The Post holder will be an integral member of the Senior Management Team in Pharmacy ensuring the effective delivery of the Stockton Quality Control Laboratory Service.
Stockton Quality Control Laboratory is an MHRA inspected laboratory who provide a service to the North East and North Cumbria and Yorkshire regions, offering a comprehensive range of quality control services, including microbiology and specialist ventilation systems testing.
Our Laboratory is located at the University Hospital of North Tees and offers the latest technology, which enables us to provide our customers with the best quality services and information.
We are looking for a dynamic team player who is responsible for leading and managing all aspects of the Quality Control functions, including overseeing laboratory testing, ensuring a safe, effective and compliant service.
This role combines operational oversight, people management and continuous quality improvement to ensure the service meets strict quality requirements
This advert closes on Thursday 25 Sep 2025