Maternity Support Worker | North Tees and Hartlepool NHS Foundation Trust

Posting date:	18 September 2025
Salary:	Not specified
Additional salary information:	£24,937 - £26,598 pro rata per annum
Hours:	Full time
Closing date:	18 October 2025
Location:	Stockton-on-Tees, TS19 8PE
Company:	North Tees & Hartlepool NHS Foundation Trust
Job type:	Permanent
Job reference:	7493291/345-WOM7393342-A

Summary

*Advert may close early if sufficient volume of applications is reached*

The primary role of the Maternity Support Worker (MSW) is to assist, support and work in collaboration with the midwife and the wider multidisciplinary team, in order to provide a safe and holistic approach to women and family centered care.

The midwife is ultimately responsible for the care of the mother and her new-born(s), and it is under the direct or indirect supervision of the midwife that the Midwifery Support Worker assists with and provides care following completion of any relevant or appropriate training. The successful employee will be provided with appropriate training for the clinical setting in which they are working. These settings will include but not limited too antenatal/postnatal inpatient or outpatient care and transitional care

The post holder is expected to undertake a set of defined competencies; including the ‘care certificate’ .This certificate ensures the minimum standards for the role are met and can further be incorporated into a ‘skills passport’. Support will be given to employees to further develop their skills and explore pathways for progression where appropriate.
• Responsibly receive details of daily duties from the midwife, and use own discretion when prioritising care, under direction and supervision of registered Midwife. Manage own caseload.
• Supporting women in their choice of infant feeding and have awareness of the options available, providing robust feeding plans and advice in line with local and national policy and guidance.
• Recognise and report any abnormal events or emergencies to the multidisciplinary team through the appropriate means, in a timely manner using SBAR tool.
• Observe the overall wellbeing of the newborn and escalate any concerns to named midwife or multi-professional team in a timely manner.
• To assist, perform and plot serum bilirubin ratio (SBR) test and/or implementation of Jaundice Meter, following successful completion of appropriate competencies as directed by the midwife.
• Assist women with mobilisation following surgical procedures and remove of dressings or cannula under direction of the midwife.
• Assist in the nutrition and hydration needs of women.
• Assist the midwife in the delivery of the women’s care, including the promotion of public health information. Sign posting to women the local and national services available.
• Support women and their families with the transition to parenthood, including teaching parenting skills and promoting bonding.
• To support postnatal care of both mother and baby as appropriate.

South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust now form University Hospitals Tees and as such you may be required to work at any site across both Trusts.

At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition – a note of thanks, Managers Awards, Shining Stars and Service Awards.

We support the Making Every Contact Count approach to behaviour change in the promotion of health and wellbeing of individuals and communities.

We recruit for values and “Together we are North Tees & Hartlepool”

· Assists healthcare professionals

· Assess patients conditions through basic observations and acts accordingly

· Makes judgements involving straightforward job related facts or situations

· Able to recognise triggers on National Early Warning Scores including Maternity and Neonatal early warning scores and act accordingly

· Able to recognise the signs of the deteriorating patient and alert qualified staff accordingly

· Clerical duties associated with the efficient management of the outpatient and day assessment unit area, such as: pulling/checking/preparation of case notes/x-rays, stock maintenance / topping up, checking and maintaining stock levels, input data onto ICE, TrakCare and Badgernet and assisting the Ward Clerk and covering when needed.

· Be aware of health education and Public Health objectives such as breastfeeding, stop smoking and stop alcohol in pregnancy.


This advert closes on Thursday 25 Sep 2025