IT Support Technician
| Posting date: | 18 September 2025 |
|---|---|
| Salary: | £31,516.00 to £38,364.00 per year |
| Additional salary information: | £31516.00 - £38364.00 a year |
| Hours: | Full time |
| Closing date: | 02 October 2025 |
| Location: | Swansea, SA1 8PH |
| Company: | NHS Jobs |
| Job type: | Contract |
| Job reference: | M9025-25-0101 |
Summary
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. The post holder will be able to: Participate in formal training seminars on the use of the systems and products. Provide recommendations on technical documentation that provides all necessary information to allow continuing maintenance and development of systems and services. Assisting in the identification and interpretation of customer requirements, risks, and issues, giving a range of evaluated options and solutions. Investigate, diagnose and resolve faults/problems from internal/external stakeholders to a satisfactory conclusion. The post holder will be responsible for: Regularly researching and evaluating of new Information and IT technologies to establish their benefit to the work undertaken by DHCW. Assisting in testing of applications to ensure that the systems developed meet the stated business requirements. Work autonomously within this role defining how the requirements and objectives are best achieved whilst being guided by the Senior Specialist (IT Support), IMTP, NHS Wales policies, IT regulations and best practice. Determine appropriate priorities when conflicting resource availability may affect the locality team and agreed resolution within line management and/or other relevant stakeholders.