PCN Development Officer

Posting date:	18 September 2025
Salary:	£31,049.00 per year
Additional salary information:	£31049.00 a year
Hours:	Full time
Closing date:	02 October 2025
Location:	Lytham, FY8 5DQ
Company:	NHS Jobs
Job type:	Contract
Job reference:	A3604-25-0002

Summary

Key Responsibilities Standards, process, procedure, governance, risk and compliance Recognise risks and issues that may impact the wider PCN / Primary Care servicesand escalate using appropriate channels Produce regular reports on metrics that measure PCN performance Coordinate small projects including the production of documentation, progress updates and evaluation seeking support from Digital and Transformation Lead and PCN Manager when necessary. Conduct contractual reviews with stakeholders and suppliers at appropriate points throughout the contractual year Support effective management of the PCN meetings, including accurate recording of actions Support robust governance and decision-making processes, including ensuring accurate recording of PCN meetings Coordinate a comprehensive programme of work across all PCN activities, ensuring links are developed with other initiatives. Ensure that data and information collection is established to manage, track and monitor all activities within the PCNs remit Review processes and procedures and recommend / support improvements and automation. Management of Financial Resources Supporting the PCN manager to ensure the PCN Payroll is managed and the relevant information is shared with the PCN payroll provider in the management of all payroll functions for the PCN employed staff including payment of staff salaries, tax, NI, management of NHS pension scheme Creation of invoices for services / claims / funding awarded to the PCN Support the PCN Manager in ensuring there is accurate financial record keeping, monthly bank reconciliations, working closely with the PCN accountants. Human Resources & Staff Management Maintain HR and Training Policies Assist the PCN Manager with the effective recruitment, selection, induction and retention of staff Support the PCN Manager to ensure the PCN has clear and up to date contracts of employment, employment policies and procedures Support the PCN manager to ensure processes are in place to ensure staff have regular reviews and appraisals Ensure personnel and attendance records are kept up to date Apply effective absence management process for the team and accurate record keeping of any absence management documentation Monitoring and reporting Collate and present progress against performance indicators to agreed schedules and timescales Prepare PCN documentation and create reports for a variety of audiences, tailoring the content to the audiences and the message Primary Care Network and Communications Use effective communication to effectively achieve your goals. Develop and maintain collaborative close working relationships with the Practice Managers, and wider practice teams Information Technology Work closely with the Practice Managers and their teams to ensure that PCN documentation and other important documentation is maintained on Microsoft Teams Develop skills and knowledge in the range of software utilised in the organisation including EMIS, Ardens Manager, Bluestream and Bright HR Ensure team member have access to the required IT to enable them to successfully perform in their job roles Embrace the opportunity offered by recent ARRS development into digital support for the PCN Miscellaneous Other duties which may be decided upon by the Lytham St Annes PCN Board from time to time Present a professional image Share skills and expertise with others Confidentiality In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, Network practice staff and other healthcare workers. They may also have access to information relating to the Lytham St Annes Primary Care Network as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the Lytham St Annes PCN may only be divulged to authorised persons in accordance with the Lytham St Annes PCN policies and procedures relating to confidentiality and the protection of personal and sensitive data To work in accordance of all the Lytham St Annes PCN practices written protocols Equality and diversity The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal/professional development The post-holder will participate in any training programme implemented by the Lytham St Annes PCN as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Quality The post-holder will strive to maintain quality within the Lytham St Annes PCN organisation, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources Communication The post-holder should recognise the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognise peoples needs for alternative methods of communication and respond accordingly Performance Review The performance of the post holder will be reviewed through the appraisal system at appropriate intervals. Induction will involve observation to ensure performance criteria are fully met.