Quality Manager | The Christie NHS Foundation Trust
| Posting date: | 18 September 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £38,682 - £46,580 per annum pro rata |
| Hours: | Full time |
| Closing date: | 18 October 2025 |
| Location: | Manchester, M20 4BX |
| Company: | The Christie NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 7492007/413-98375-CNS-SD |
Summary
An exciting opportunity has arisen to appoint a Quality Manager to work within SACT and Outpatient Services, we are looking for an experienced, enthusiastic and self-motivated person to join our team.
The Quality Manager will work in collaboration with the SACT and Outpatient Service management team within the networked services division at The Christie NHS Foundation Trust to develop, implement and manage a quality management program for this service, to monitor and coordinate the management of safety, risk and governance in accordance with trust policy and standards set out within the quality surveillance programme
You will be responsible for working with and supporting our management, administration and nursing teams to monitor and manage incidents, risk, data management systems for protocols , complaints and co-ordinate executive reviews. Also working with the teams auditing our service and improve patient experience.
The successful candidate must be an excellent communicator with experience of complaints or a similar patient experience role and be capable of producing written and analytical reports. You must have the ability to manage your own workload and be a confident self-directed individual we a strong team focus. You will be able to demonstrate excellent organisational, interpersonal and communication skills in order to maintain our standards of care when liaising with patients, carers and staff both internally and externally.
This is an excellent opportunity to work with an enthusiastic, dedicated team with a focus on improving patient care and experience.
The Christie is one of Europe’s leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country.
We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years.
We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK.
DUTIES AND RESPONSIBILITIES
• To support the Department in the administration, monitoring & implementation of
the Quality Management agenda. To oversee Quality & Compliance related activities and ensure they are carried out as a minimum requirement, in accordance with appropriate accreditation or regulatory bodies (e.g. CQC and Quality Surveillance Programme).
• To assist with the identification and establishment of quality objectives and quality indicators, including formulating a plan for achieving these against appropriate and relevant timescales
• To be responsible for the planning, organising and execution of an effective audit schedule for the department, with support for other group aligned departments where necessary. To be responsible for the preparation, administration, dissemination and routine review of the quality agenda
• To be responsible for retaining, maintaining and continuously improving, the
Quality Management Service
This advert closes on Thursday 2 Oct 2025
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.